Lunch n Learn
Welcome to Reputation Lunch N Learn Training!
Each month, Reputation hosts a virtual, live training session focused on one platform solution.
Learn about best practices for managing your Reputation program from our experienced trainers through hands-on practice and live Q&A.
Upcoming Lunch N Learns: RSVP today!
August
North America
August 6
1pm EST, 10am PST
Europe
8 August
2pm BST
Surveys: Track, analyze, and operationalize survey responses all from one platform
Unsolicited feedback like reviews is critical to manage, but it doesn’t tell you what you want to know, it tells you what your customers want you to know. With a survey program, you get to call the shots and collect the solicited feedback your business needs to improve.
Sept
North America
Sept 10
1pm EST, 10am PST
Europe
12 September
2pm BST
Experience Insights: Explore Strengths and Weaknesses to Improve Your Overall Customer Experience
View a detailed snapshot of your strengths and weaknesses, and learn how to drill into specific categories to read customer quotes and identify trends.
Oct
North America
Oct 8
1pm EST, 10am PST
Europe
10 Oct
2pm BST
Maximize Feedback By Requesting Reviews From Your Customers
According to PowerReviews, about 95% of customers read reviews before making a purchase, making it a critical aspect for businesses today. Additionally, businesses tend to have higher review volume by requesting reviews from customers directly.