We Our Customers

After partnering with Reputation, Kindred has leveraged the platform to track sentiment, monitor patience experience scores, and identify opportunities for improvement. Their review volume increased alongside their Reputation Score which fosters repeat business and loyalty for Kindred.

In an industry where 70% of customer decisions are directly impacted by reviews, Greystar needed an enterprise level solution that advanced its customer engagement strategy. Greystar used Reputation’s competitive intelligence tools to measure and benchmark their scores against best-in-class competitors and identify location strengths and weaknesses for improvement.

Sutter Health, a California-based healthcare organization, partnered with Reputation to ensure their online reputation reflected their brand. Reputation is helping Sutter Health improve patient experience by enabling the organization and its doctors to tune into what patients are saying and respond accordingly.

See how Actions enables Cortland to rapidly responding to customer communications. They are able to enhance their interactions with customers, improve response times, and ultimately boost their online reputation & customer loyalty.

Arbor leveraged our tools to help stabilize and extend their brand’s reach across the online marketplace. They garnered enthusiasm for their partnership with Reputation based on one simple metric: the better a company’s Reputation Score, the more sales leads it typically receives.

Read how one of the nation’s largest automotive retailers utilized Reputation’s Review product to identify opportunities for their stores to enhance customer experience. AutoNation is a very online-centric business, by evaluating their review insights, they were able to share their positive customer sentiment online.

Storage Asset Management (SAM), a Pennsylvania-based property management company that specializes in self-storage, leverages Reputation’s tools to scale their business. By utilizing our products SAM was able to better manage their customer communications and sentiments.

BrightSpring, a top provider of home- and community- based health services, came to Reputation in 2021 for help improving their consumer star ratings and reviews. The team quickly realized the power of our platform doesn’t end with consumers — it spans into employees.

By partnering with Reputation, Kia exceeded its own expectations and consolidated its place as one of Britain’s best-loved automotive brands with a staggering increase in its UK market share. They now boast a Reputation Score that sites above industry average, highlighting the effectiveness of the brand’s customer-first approach.