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Trusted Worldwide
Customer Stories
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How Circle Health Group Prioritised Patient Feedback & Exceeded Industry Standards
By partnering with Reputation, Circle Health Group prioritised patient feedback to deliver exceptional results exceeding industry standards.
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How North Kansas City Hospital & Meritas Health Were Able To Achieve Operational Success
NKCH & MH embarked on a partnership with Reputation to establish a comprehensive strategy for online reputation management and patient engagement.
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How Virtua Embraces Growth & Prioritizes Everybody, Always
Virtua Health is a leading academic health system in South New Jersey, committed to providing advanced, accessible, and trusted healthcare services.
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USA Properties Fund
Great customer service is hard to define. While the fundamentals are always the same, sometimes an approach that works in one industry may be poorly suited to another. Read how USA Properties Fund partnered with Reputation to provide great customer service to their residents.
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How Sk:n Clinics Achieved Higher Customer Ratings and Improved Its Online Reputation
By partnering with Reputation, Sk:n Clinics dramatically enhanced its presence on Google and its online reputation overall.
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How does Reputation help Lookers to deliver a great customer experience?
Reputation enables Lookers to listen to its customers and put feedback to work to improve the brand’s online reputation.
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How Reputation helps JCT600 to put feedback to work
JCT600 partnered with Reputation to put feedback to work for all of its dealership locations across the North West of England. As a result of the partnership, JCT600’s dealerships have gone from strength to strength.
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VIDEO: How Reputation helps Kia UK increase sales and service leads
By partnering with Reputation, Kia exceeded its own expectations and consolidated its place as one of Britain’s best-loved automotive brands with a staggering increase in its UK market share. They now boast a Reputation Score that sites above industry average, highlighting the effectiveness of the brand’s customer-first approach.
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How does Reputation help Renault in its customer-centric strategy?
Reputation is a potent tool for managing and steering Renault Group’s customer satisfaction.
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E&S: Using Feedback for Integrated Customer Experiences
Feedback matters when it improves the entire customer experience. Learn how leading property management company E&S Ring worked with Reputation to create a resident feedback loop across all the company’s locations. This resulted in the company making a big improvement in its star ratings and Reputation Score!
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Repli / Coastal Ridge Real Estate: Partnering Closely to Enable Sustainable Growth
What started as a partnership between Reputation and Repli in 2019, quickly expanded as more of Repli’s clients (like Coastal Ridge Real Estate) sought a need for reputation management tools.
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Reputation for Health: The Power of Review Requesting
In an industry where personal reputation and business reputation go hand-in-hand, learn how Reputation and Intermountain Health partnered to create a powerful review-requesting strategy that turned skeletal business listings into robust footprints.
Easily manage and grow your online presence to generate more revenue for your business
$900K in annual incremental sales per enrolled dealership vs. non-enrolled dealership.
Ranked nation’s #1 Property Management Company for online Reputation by Multifamily Executive Magazine and J Turner Research for 7 years.
Increased GMB listing views results in $4.5 million in incremental revenue per year.
Within five hours of open scheduling pages going live over 400 vaccination appointments were generated.
Learn how some of the top global brands use Reputation to manage, learn, and win
“The platform is great, easy to use, and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the power to respond and influence customers’ opinions in real-time, from within the Reputation platform.”
David Hart – Customer Experience Manager
“Reputation has held us to a higher standard. We use Reputation for operations management because it helps us uncover areas in which we need to make improvements.”
Alex Morehouse – Chief Marketing Officer
“Reputation IS our solution to customer listening. It is our comprehensive method of listening to, replying, and monitoring customer reviews. We really needed to understand our customers better, so we sought a solution whereby we could listen and respond to all customers to generate insights to inform our decision making.”
Michael Scarfe – Group Manager
“Reputation enables you to manage and optimize the most critical marketing tool in your toolbox – word-of-mouth – and provides insight into your fleet’s performance and how well your frontline associates are optimizing your brand experience.”
Doug Zarkin – Chief Marketing Officer