A unified platform is more than just a convenience; it’s a strategic necessity. When all your feedback data—whether it’s from reviews, social media, or surveys—is managed from a single source, you gain several critical advantages.

Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.

In today’s digital world, online reviews hold immense power. They influence customer perceptions, shape buying decisions, and ultimately affect the bottom line of your business. But what many companies overlook is the importance of responding to these reviews.

In today's hyper-connected world, maintaining a positive reputation is crucial for businesses to thrive. As the CEO of a leading reputation management software company, I've seen firsthand how a comprehensive reputation platform can enable organizations to improve operations using consumer data.

A federal judge has ruled that Google illegally maintained a monopoly in online search. Digital marketers and SEO professionals must understand the implications of this ruling.

In the healthcare industry, mergers and acquisitions (M&A) are increasingly common, driven by the need for scale, efficiency, and enhanced patient care. These complex transactions require meticulous attention to the organization’s reputation.

Reputation's May 2024 roundtable event saw leaders from renowned UK brands get together to discuss innovation, performance, CX and more. Get the latest insights from this exclusive, invitation only event!

Google Business Profile chat and call history will ultimately be phased out, but it will not impact functionality on the Reputation platform.

Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.

Dave Mingle, Vice President of Product at Reputation, the leading reputation management platform for the automotive industry, discusses how extracting insights from holistic data can drive strategy and lead to success.