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Salesman shaking customer's hand
Why A Unified Platform Matters in Reputation Management
A unified platform is more than just a convenience; it’s a strategic necessity. When all your feedback data—whether it’s from reviews, social media, or surveys—is managed from a single source, you gain several critical advantages.
Two women talking at desk.
Understanding Consumer Sentiment: A Modern Marketer's Guide to Online Reputation Management
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
Woman responding to review on tablet
Why Respond to Reviews? The Powerful Impact on Your Business
In today’s digital world, online reviews hold immense power. They influence customer perceptions, shape buying decisions, and ultimately affect the bottom line of your business. But what many companies overlook is the importance of responding to these reviews.
Joe Burton
Leveraging Reputation Management Across the Organization: A CEO's Perspective
In today's hyper-connected world, maintaining a positive reputation is crucial for businesses to thrive. As the CEO of a leading reputation management software company, I've seen firsthand how a comprehensive reputation platform can enable organizations to improve operations using consumer data.
Google Search Antitrust Ruling: What You Need to Know
A federal judge has ruled that Google illegally maintained a monopoly in online search. Digital marketers and SEO professionals must understand the implications of this ruling.
Doctor and businessman shaking hands, rating stars over image.
The Critical Role of Reputation Performance in Healthcare Mergers and Acquisitions
In the healthcare industry, mergers and acquisitions (M&A) are increasingly common, driven by the need for scale, efficiency, and enhanced patient care. These complex transactions require meticulous attention to the organization’s reputation.
Streamlining Success: Key Insights from Reputation’s Roundtable Event
Reputation's May 2024 roundtable event saw leaders from renowned UK brands get together to discuss innovation, performance, CX and more. Get the latest insights from this exclusive, invitation only event!
How Google’s Search Generative Experience Affects Google Business Profiles
Goodbye, Google Business Profile Chat and Call History: What You Should Know
Google Business Profile chat and call history will ultimately be phased out, but it will not impact functionality on the Reputation platform.
Revitalising Gym Brands and the Fitness Industry: Adapting to Consumer Sentiment and Winning Trust in 2024
Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.
David Mingle
State Of The Industry: The Macro-Shift In Consumer Feedback
Dave Mingle, Vice President of Product at Reputation, the leading reputation management platform for the automotive industry, discusses how extracting insights from holistic data can drive strategy and lead to success.

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