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Surveys

Surveys That Turn Customer Feedback Into Actionable Insights

Track, analyze, and operationalize survey responses all from one platform.

Gather Feedback Quicker

Deliver Surveys Through Customers’ Preferred Channels

Operationalize Survey Responses

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Understand Key Themes with our Deep Analytics

Create a Custom Survey Experience

Create Unique Survey Paths Based on Responses

Features of Surveys

  • Survey Builder
  • On-Demand Reporting
  • Conversational Surveys
  • Stream-to-Site™
  • Feedback Button
Pre-built templates to get you started quickly.

Ability to design templates with your branding for a seamless experience.
social-surveys-tab01a
Easily access key metrics to improve your operations.

Quickly view NPS or Top Box ratings to identify opportunities and key themes.
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Collect feedback through short surveys conducted via text message.

Short conversations delivered via SMS text message make responding easy.
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Highlight great survey results on your website.

Stream feedback to your site to increase social proof and search rankings.
social-surveys-tab04a
Collect 360° feedback, 24/7 by adding a Feedback Button to your website.

Provide customers with another way to easily share their thoughts with you.
social-surveys-tab05a

Features of Surveys​

Pre-built templates to get you started quickly.

Ability to design templates with your branding for a seamless experience.
social-surveys-tab01a
Easily access key metrics to improve your operations.

Quickly view NPS or Top Box ratings to identify opportunities and key themes.
social-surveys-tab02a
Collect feedback through short surveys conducted via text message.

Short conversations delivered via SMS text message make responding easy.
social-surveys-tab03a
Highlight great survey results on your website.

Stream feedback to your site to increase social proof and search rankings.
social-surveys-tab04a
Collect 360° feedback, 24/7 by adding a Feedback Button to your website.

Provide customers with another way to easily share their thoughts with you.
social-surveys-tab05a
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Survey Resources

SMS Surveys

Given that text message open rates are 4X higher than email, conducting surveys via SMS makes a lot of sense these days.

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