Gain a Deeper Understanding of Your Consumers

Get answers to the questions that matter and stimulate business growth.

Multi-level Surveys

Capture customer feedback at the brand, location, individual level

Track consumer sentiment in real time across every level of your organization

Operationalize Consumer Feedback

Automatically analyze and categorize feedback and assign to the right team to respond

Follow up with customers and close the loop with built in action planning and tracking

Deliver Personalized Experiences

Simplify feedback response with automated workflows and case management

Create customizable feedback paths based on your consumer feedback

Features of Surveys

Deploy Surveys at Scale

Build personalized surveys quickly with our library of pre-built customizable templates.

Add logic and branching to build a smooth, relevant experience.

Customize branding, logos, and color schemes. Test and preview your surveys in real time.

Increase your Review Volume

Turn first party feedback into 3rd party reviews.

Automatically publicize your survey feedback onto different review sites.

On Demand Reporting

Real-time centralized dashboards display key metrics over time for all locations and teams.

Automatically identify themes with AI based sentiment analysis.

Customize reports for intelligent decision making.

Reputation's stream-to-site features

“I appreciate going to one site to reply to reviews and surveys, and manage any issues that come through right away. Being able to forward them to anyone’s email address and not just the program users is also very helpful.”

Heather W.

Worden Martin

“All in one tool makes work so much easier. The best thing we can do is communicate with all of our national properties if we see spikes in bad surveys or online reviews to find out what the problem is and address it head-on.”

Chelsey O.

Montgomery Subaru

“In whatever they provide, this specific platform is quite diverse. I like exactly how in one spot throughout the review websites are. The survey developer is extremely adaptable and very easy to work with. Excellent to communicate immediately!”

Josh W.

Faith Technologies, Inc.

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