Surveys

Surveys That Turn Customer Feedback Into Actionable Insights

Track, analyze, and operationalize survey responses, all from one platform.

Survey tool screengrabs

Gather Feedback Quicker

Deliver Surveys Through Customers’ Preferred Channel

Operationalize Survey Responses

Understand Key Themes with our Deep Analytics

Customize Survey Experiences

Create Unique Survey Paths Based on Responses

Features of Surveys

Survey Builder

Survey Builder graphic

Pre-built templates to get you started quickly.

Ability to design templates with your branding for a seamless experience.

On-Demand Reporting

Sentiment by Category graphic

Easily access key metrics to improve your operations.

Quickly view NPS or Top Box ratings to identify opportunities and key themes.

Conversational Surveys

Graphic of Reputation Score chart

Collect feedback through short surveys conducted via text message.

Short conversations delivered via SMS text message make responding easy.

Stream-to-Site™

Graphic of Sentiment by Category graph

Highlight great survey results on your website.

Stream feedback to your site to increase social proof and search rankings.

Feedback Button

Graphic of Sentiment Map

Collect 360° feedback, 24/7 by adding a Feedback Button to your website.

Provide customers with another way to easily share their thoughts with you.

“I appreciate going to one site to reply to reviews and surveys, and manage any issues that come through right away. Being able to forward them to anyone’s email address and not just the program users is also very helpful.”

Heather W.

Worden Martin

“All in one tool makes work so much easier. The best thing we can do is communicate with all of our national properties if we see spikes in bad surveys or online reviews to find out what the problem is and address it head-on.”

Chelsey O.

Montgomery Subaru

“In whatever they provide, this specific platform is quite diverse. I like exactly how in one spot throughout the review websites are. The survey developer is extremely adaptable and very easy to work with. Excellent to communicate immediately!”

Josh W.

Faith Technologies, Inc.

Get a Demo

Simply provide your business email in the form to schedule a demo customized for your business’s specific needs, or give us a ring at 800-888-0924.