How are automotive brands and dealerships holding up during a time of unprecedented disruption? We analyzed consumer sentiment data across hundreds of dealer groups and more than 4,500 locations in the UK to uncover how car buyers feel about going back to their local dealerships.
The #1 Reputation Platform for Automotive
Increase sales and service leads. Improve online visibility and engagement. Drive higher customer satisfaction. Our platform offers a complete solution for automotive dealerships, dealer groups and OEMs.
The Largest Brands Across The Globe Use Reputation
Reviews and Organic Social Posts
The Reputation Difference
The Reputation data science team monitors over 18,000 automotive brands and dealerships in the United States, and 15,000 more across Canada and Europe, and the evidence is clear: Dealers that effectively manage their reputations see up to a 10-percent increase in average sales volume compared to those who do not manage their Reputation. The opposite is true as well, where dealers who have a drop in their Reputation Scores versus their competition see a corresponding drop in sales.
Additionally, dealerships with our managed services see 4X more leads from listings, 3X more Google Impressions and 60 more vehicle sales per year on average.
Look up the Reputation Score for thousands of U.S. dealers with our Automotive Portal.
Functionality and Flexibility to Meet Your Needs
- Deploy surveys, collect reviews and increase volume and ratings on Google, Facebook and other key industry websites.
- Use your Reputation Score for a holistic view of your brand online, including nine metrics related to ratings, reviews, social media, business listings and more.
- Use the App wherever you are—on the lot or offsite. Send SMS review requests and access your dashboard to manage activity on the go.
- Access Reputation University for on-demand training courses and webinars.
- Save time and resources with help from our managed services team.
Learn More About the Reputation Difference
Get a Demo
Attract More Prospective Sales and Service Customers
Increase Customer Satisfaction and Reviews
Monitor and Publish Content
Gain Alignment Across Your Organization and Network
Rank Higher and Increase Revenue
Reach out to learn more about Reputation and to get a deep-dive diagnostics review of your brand's online reputation—and that of your competition.
Why Reputation Matters: Google, Red Wing Shoes and Pearle Vision Weigh in on the Pandemic and its Impact on Retail
No one can deny the dramatic impact Covid-19 has had on the Retail industry. As soon as the shelter-in-place orders were announced, stores closed…
Reputation analyzed more than 18,000 automotive brands and dealerships across the U.S. to understand consumers’ sentiment and what automotive brands are doing right and wrong. Here we share insights about the state of the industry and where brands can improve.