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Automotive
Increase sales and service leads. Improve online visibility and engagement. Drive higher customer satisfaction. Our platform offers a complete solution for automotive dealerships, dealer groups and OEMs.
![Kia_Logo_Black_PNG[1] new logo](data:image/svg+xml;nitro-empty-id=MzA2OToxMDY3-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTI1IDQyIiB3aWR0aD0iMTI1IiBoZWlnaHQ9IjQyIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==)
The Reputation data science team monitors over 18,000 automotive brands and dealerships in the United States, and 15,000 more across Canada and Europe, and the evidence is clear: Dealers that effectively manage their reputations see up to a 10-percent increase in average sales volume compared to those who do not manage their Reputation. The opposite is true as well, where dealers who have a drop in their Reputation Scores versus their competition see a corresponding drop in sales.
Additionally, dealerships with our managed services see 4X more leads from listings, 3X more Google Impressions and 60 more vehicle sales per year on average.
Look up the Reputation Score for thousands of U.S. dealers with our Automotive Portal.
Reputation Score X is the only true benchmark of what the customer is really thinking, and helps our employees consistently provide a better brand experience.
MARC CANNON
Chief Customer Experience Officer, AutoNation
The platform became our most powerful tool during lockdown…used the platforms’ insights to help us understand the levels of service our customers were receiving across those dealerships that were operating aftersales only services and supported our gradual reopening too.
David Mullins
Manager of Customer Experience, Groupe Renault
The platform became our most powerful tool during lockdown…used the platforms’ insights to help us understand the levels of service our customers were receiving across those dealerships that were operating aftersales only services and supported our gradual reopening too.
David Mullins
Manager of Customer Experience, Groupe Renault
How are automotive brands and dealerships holding up during a time of unprecedented disruption? We analyzed consumer sentiment data across hundreds of dealer groups and more than 4,500 locations in the UK to uncover how car buyers feel about going back to their local dealerships.
No one can deny the dramatic impact Covid-19 has had on the Retail industry. As soon as the shelter-in-place orders were announced, stores closed…
Reputation analyzed more than 18,000 automotive brands and dealerships across the U.S. to understand consumers’ sentiment and what automotive brands are doing right and wrong. Here we share insights about the state of the industry and where brands can improve.
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