Over 1/3 of all U.S. automotive dealerships choose Reputation
Auto dealerships that effectively manage their online reputation see results:
More impressions on Google
More leads from listings
More vehicle sales per year on average
Increase sales volume on average
Solutions for the Automotive Industry
Gain Visibility & Sell More
Outrank your competition in local search and win customers with accurate business listings, significantly more reviews, and high star ratings.
I love having all of our reviews in one place and that we can respond quickly and easily to any review regardless of what platform it was left on.Les Eccleston, Ralph Honda, Rochester, New York
Collect Feedback & Understand Sentiment
Send automated surveys to understand, analyze and action on customer feedback.
Use Insights to Beat Competition
Leverage RepScore (our version of a credit score) to gain insights into where your dealership shines, where you need to improve, and how you compare against the competition.
The platform is very intuitive and helps you find what you’re looking for very easily when it comes to finding the Reputation score for your business. I love the suggestions for improvements to your reputation score.”Chris Adamson
Jim Ellis Automotive Group
Our centralized platform lets you spend more time selling cars and less time managing systems and tools for your dealership.
The features are also unmatched when it comes to streamlining the process and making it as easy as possible, and they regularly update the platform to add additional features and improvements where needed.”Kasey Kershner
Mike Maroone Automotive
Brand & Competitor Analysis
Use Social Listening to monitor your dealer group brand mentions across social platforms while benchmarking your performance against your competitors.
2023 Automotive Reputation Report Update
We analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Collect and analyze all of your competitors’ online customer feedback and track exactly how you compare—all in one simple dashboard.
Social Suite and Listening
Understand customer sentiment, post performance and ROI to optimize and exceed expectations.
Reviews and Review Booster
Monitor and respond to customer feedback across hundreds of review sites — while increasing ratings by more than 15%.
Our research shows that complete and regularly updated business listings get 500% more views than those that are inaccurate or incomplete.
Increase your customer feedback volume 5 to 10x. Our next generation surveys get you more responses, turn sentiment into action and help you amplify your feedback where it matters most.
Insights & Actions
Break down sentiment and analyze all of that feedback to identify trends and topics in real-time.
Chat with customers and prospects via text message, Facebook Messenger and other popular channels —all from one central inbox.
Get found and convert more customers across all of your locations with online reputation management.