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The #1 Reputation Platform for Automotive

Increase sales and service leads. Improve online visibility and engagement. Drive higher customer satisfaction. Our platform offers a complete solution for automotive dealerships, dealer groups and OEMs. 

The Largest Brands Across The Globe Use Reputation

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Reviews and Organic Social Posts

The Reputation Difference

The Reputation data science team monitors over 18,000 automotive brands and dealerships in the United States, and 15,000 more across Canada and Europe, and the evidence is clear: Dealers that effectively manage their reputations see up to a 10-percent increase in average sales volume compared to those who do not manage their Reputation. The opposite is true as well, where dealers who have a drop in their Reputation Scores versus their competition see a corresponding drop in sales.

Additionally, dealerships with our managed services see 4X more leads from listings, 3X more Google Impressions and 60 more vehicle sales per year on average.

Look up the Reputation Score for thousands of U.S. dealers with our Automotive Portal.

Functionality and Flexibility to Meet Your Needs

  • Deploy surveys, collect reviews and increase volume and ratings on Google, Facebook and other key industry websites.
  • Use your Reputation Score for a holistic view of your brand online, including nine metrics related to ratings, reviews, social media, business listings and more.
  • Use the App wherever you are—on the lot or offsite. Send SMS review requests and access your dashboard to manage activity on the go.
  • Access Reputation University for on-demand training courses and webinars.
  • Save time and resources with help from our managed services team.

Learn More About the Reputation Difference

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Attract More Prospective Sales and Service Customers

Your customer’s experience starts with search—the single most important decision in the car buying process. Outrank your competition in local search and win customers with accurate business listings, consistently great reviews and high star ratings. The Reputation platform brings it all together on one scalable dashboard.

Increase Customer Satisfaction and Reviews

Automatically send review requests by email and text messages to boost volume and positive ratings. Gather candid feedback from surveys to improve your business and deliver an exceptional experience for new and returning customers.

Monitor and Publish Content

Engage with communities on social media and review channels at scale, with relevant content and strategic social advertising—all in one place. Monitor what’s being said about your brand across multiple sites—and take action. Our content library, publishing capabilities and social media advertising programs enable you to manage and promote a consistent brand image across all channels and for each location.

Gain Alignment Across Your Organization and Network

Quickly and easily monitor the performance for all your dealerships and multiple customer interactions. Use trends and sentiment analysis to gain actionable insights for sales and service operations, employee training and more. Get line-of-sight within a single rooftop or across multi-location groups and brand networks with Reputation’s scalable platform.

Rank Higher and Increase Revenue

Our Reputation Score directly correlates with increased revenue. Know where you stand against your competitors with our prescriptive, actionable insights that bring together all solicited and unsolicited customer interactions.

Reach out to learn more about Reputation and to get a deep-dive diagnostics review of your brand's online reputation—and that of your competition.

Additional Automotive Resources

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