
How to Drive Foot Traffic to a Retail Store after COVID-19
Retail foot traffic is increasing
Increase visibility, guarantee accuracy, and achieve higher conversion.
Track, manage and respond to reviews in one place.
Build and send surveys on the sites you care about.
Listen, like and respond to posts in one central location.
Get found and convert more customers at all your locations.
Understand sentiment, analyze feedback and take action with text analytics.
Win sales and loyalty to your business via popular messaging services.
The best help desk ticketing software for any size business.
Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
Increase leads, visibility and new customers for dealerships, groups and OEM brands.
Increase resident satisfaction and drive occupancy rates across all properties.
Ensure exceptional patient experience across all locations.
Improve guest satisfaction and your brand's online presence.
Attract, convert and retain customers across all store locations.
Get results without managing multiple solutions.
Streamline feedback, understand the data and take action to improve.
Learn more about why the best agencies and SaaS providers partner with Reputation.
We’re pretty excited about the company we keep! We'd be nowhere without our customers.
Increase visibility, customer loyalty, and understand consumer sentiment to grow your store’s revenue.
The importance of Retail brands managing their online reputation is paramount:
of customers’ reference reviews before buying a product.
Outrank your competition in local search and attract customers with accurate location listings, great reviews, and high star ratings.
As a foundational element of our SEO strategy, Reputation delivers tremendous value to Orangetheory by ensuring local communities have accurate, timely information about nearby studios and alternative services. This helps keep members engaged and active, providing a competitive advantage for Orangetheory now and in the months ahead.
Jay Bolling,
Tombras Agency,
Orangetheory
Send automated surveys, understand and action on shoppers’ feedback making improvements from staff to stores and communications to customer experiences.
[Reputation] enables you to manage and optimize the most critical marketing tool in your toolbox—word-of-mouth—and provides insight into your fleet’s performance and how well your frontline associates are optimizing your brand experience.
Doug Zarkin,
Chief Marketing Officer,
Pearle Vision
Quickly monitor your store’s reputation, performance and customer sentiment both online and in-store with our centralized dashboard.
The best way to fully understand on-site customer experience is to apply AI, natural language processing and machine learning to the vast cloud of unprompted, unstructured data on the social web.
Dr. Brad Null,
Chief Scientist,
Reputation
Outrank your competition in local search and attract customers with accurate location listings, great reviews, and high star ratings.
As a foundational element of our SEO strategy, Reputation delivers tremendous value to Orangetheory by ensuring local communities have accurate, timely information about nearby studios and alternative services. This helps keep members engaged and active, providing a competitive advantage for Orangetheory now and in the months ahead.
Jay Bolling,
Tombras Agency,
Orangetheory
Send automated surveys, understand and action on shoppers’ feedback making improvements from staff to stores and communications to customer experiences.
[Reputation] enables you to manage and optimize the most critical marketing tool in your toolbox—word-of-mouth—and provides insight into your fleet’s performance and how well your frontline associates are optimizing your brand experience.
Doug Zarkin,
Chief Marketing Officer,
Pearle Vision
Listen to your customer’s interests and their buying patterns to optimize everything from digital promotion to in-store displays.
We really needed to understand our customers better, so we sought a solution whereby we could listen and respond to all customers to generate insights to inform our decision-making.
Michael Scarfe,
Research Manager,
Scentre Group (Owner and operation of Westfield in Australia and New Zealand)
Quickly monitor your store’s reputation, performance and customer sentiment both online and in-store with our centralized dashboard.
The best way to fully understand on-site customer experience is to apply AI, natural language processing and machine learning to the vast cloud of unprompted, unstructured data on the social web.
Dr. Brad Null,
Chief Scientist,
Reputation
Effortlessly manage your online reputation and customer communication from one location.
Retail foot traffic is increasing
No one can deny the dramatic impact Covid-19 has had on the Retail industry. As soon as the shelter-in-place orders were announced, stores closed…
Scentre Group owns and operates the pre-eminent shopping centre portfolio in Australia and New Zealand.
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Listen to your customer’s interests and their buying patterns to optimize everything from digital promotion to in-store displays.
We really needed to understand our customers better, so we sought a solution whereby we could listen and respond to all customers to generate insights to inform our decision-making.
Michael Scarfe,
Research Manager,
Scentre Group (Owner and operation of Westfield in Australia and New Zealand)