Drive Quality Outcomes for Senior Care Communities
Analyze feedback data and learn what matters most to your residents, their families, and your employees – all in one unified platform!
The Search for Senior Care Begins Online
Your resident and employee experience is more important than ever.
of senior care consumers did not have one community in mind when starting their search.
of senior care consumers start their research on Google.
of senior living community residents used online reviews during the selection process.
of U.S. adults read 10+ reviews, and 23% read 20 or more when selecting care.
Solutions for the Senior Care Industry
Gain Visibility and Attract More Residents
Show up when and where residents and their loved ones are searching for care with accurate business listings, great reviews, and high star ratings.
Collect Feedback to Improve Experience With Surveys
Improve your survey effectiveness with our automated and customizable solution, including CoreQ, resident, family, patient, and employee surveys.
We are utilizing surveys to get a gauge on post move-in sentiment. The sales team loves it. We can then use the results as a training opportunity for our team to be better!”
Mary Cate Spires
Marketing Consultant, The Arbor Company
Gain a Competitive Advantage to Become a Leading Community
Understand and use your competitors’ strengths and weaknesses to benchmark your community’s strengths and weaknesses.
With the Competitive Intelligence tool, Reputation quickly condenses strengths and weaknesses so we can action on those regularly, not annually but weekly and monthly.”
Leigh White
VP, Communications/PR, BrightSpring
Centralize Important Conversations in One Inbox
Manage conversations in a central inbox to collect, track, and respond to feedback from multiple channels like text, social, and Google chat.
Since implementing Inbox Messaging, we’ve received over 8.8k messages and improved our average response time to 11 min.”
Adam Bryan
Director of Sales and Marketing, Hawthorn Senior Living
Social Listening to Stay Ahead of Trends in Senior Care
Keep up with what’s being said about your community online with social listening insights.
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Competitive Intelligence
Social Suite and Listening
Reviews and Review Booster
Business Listings
Surveys
Insights & Actions
Messaging
