Elderly man in a wheelchair, being embraced by his wife.

Drive Quality Outcomes for Senior Care Communities

Analyze feedback data and learn what matters most to your residents, their families, and your employees – all in one unified platform!

Example of a senior care survey
BrightSpring logo
Lifepoint logo
Hawthorn logo
EmpRes logo
The Arbor Company logo
Oakmont Senior Living logo

The Search for Senior Care Begins Online

Your resident and employee experience is more important than ever.

83 %

of senior care consumers did not have one community in mind when starting their search.

75 %

of senior care consumers start their research on Google.

82 %

of senior living community residents used online reviews during the selection process.

50 %

of U.S. adults read 10+ reviews, and 23% read 20 or more when selecting care.

Solutions for the Senior Care Industry

Gain Visibility and Attract More Residents

Show up when and where residents and their loved ones are searching for care with accurate business listings, great reviews, and high star ratings.

Sample dashboard of ratings and listing accuracy

Collect Feedback to Improve Experience With Surveys

Improve your survey effectiveness with our automated and customizable solution, including CoreQ, resident, family, patient, and employee surveys.

We are utilizing surveys to get a gauge on post move-in sentiment. The sales team loves it. We can then use the results as a training opportunity for our team to be better!”

Mary Cate Spires
Marketing Consultant, The Arbor Company
Sample of survey template preview

Gain a Competitive Advantage to Become a Leading Community

Understand and use your competitors’ strengths and weaknesses to benchmark your community’s strengths and weaknesses.

With the Competitive Intelligence tool, Reputation quickly condenses strengths and weaknesses so we can action on those regularly, not annually but weekly and monthly.”

Leigh White
VP, Communications/PR, BrightSpring
Sample of Strength & Weaknesses comparison charts

Centralize Important Conversations in One Inbox

Manage conversations in a central inbox to collect, track, and respond to feedback from multiple channels like text, social, and Google chat.

Since implementing Inbox Messaging, we’ve received over 8.8k messages and improved our average response time to 11 min.”

Adam Bryan
Director of Sales and Marketing, Hawthorn Senior Living
Example of a senior living inbox

Social Listening to Stay Ahead of Trends in Senior Care

Keep up with what’s being said about your community online with social listening insights.

Example of the Social Listening dashboard

A Centralized Platform to Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

Get a Demo

Simply provide your business email in the form below to schedule a demo customized for your business. Alternatively, give us a ring. See contact details for your region here.