Patient experience is so much more than surveys. Reputation equips your team with the right tools to stay up to date with every experience your patients have with your brand.

With AI-based sentiment analysis and automatic case creation tools, we help healthcare organizations identify and address Service Recovery opportunities promptly, turning negative experiences into repaired patient relationships — increasing loyalty over time.

With comprehensive yet intuitive reporting, marketing and PX leaders can stay on the pulse of their online reputation and patient feedback with a single platform.

Build custom dashboards that deliver critical insights and automatically send updated reports to key stakeholders across the business to remove blind spots across your patient’s journey.