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Healthcare's Digital Front Door For An Exceptional Patient Experience

A unified platform to drive provider selection, connect patients with doctors and improve care with deep insight into patient feedback.

Reputation is the cure for poor patient experience.

Every patient wants the best possible Healthcare provider, we’ll help them find you:

0 %

of healthcare consumers use online reviews to evaluate providers.

0 %

of patients are willing to pay more for a better experience.

0 %

of healthcare consumers prefer doctors rated 4 out of 5 stars.

0 x
more healthcare website traffic comes from search than direct visits.

Solutions For The Healthcare Industry

  • Gain Visibility and Acquire More Patients
  • Enable Access to Drive In-Network Referrals
  • Collect Patient Feedback and Improve Patient Experience
  • Leverage Insights To Be The Top Provider
  • Proactively Monitor Local Emergencies via Social Listening

Show up when and where patients are searching for care with accurate business listings, great reviews, and high star ratings.

Reputation is definitely driving more views and visits across our locations….People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings.

Nolan Perry,
Head of Reputation and Engagement,
Sutter Health

Make it easier than ever for patients to search and find the care provider of their choice.

Send automated surveys and request feedback to understand how you can provide a better patient experience.

We partnered with Reputation.com to implement review requesting and the results were incredible. In four months, we increased positive review volume 10X, boosted our click-to-call rate nearly 200 percent and improved our average star rating from 3.5 to 4.8.

George Hampton,
Sr. Director, Marketing,
Multicare Health System

Leverage Reputation Score (our version of a credit score) to understand where your organization shines and where you need to improve – and benchmark against the competition.

Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare,” said Alexandra Morehouse, Chief Marketing Officer, Banner Health. “Ranking among the national reputation leaders is a testament to the work we are doing to improve the Digital Front Door for patients and earn loyalty in the communities we serve.

Alex Morehouse,
CMO,
Banner Health

Listen for patient experience trends, crisis management, and more while engaging with consumers on all social media channels from one platform.

Solutions For The Healthcare Industry

Show up when and where patients are searching for care with accurate business listings, great reviews, and high star ratings.

Reputation is definitely driving more views and visits across our locations….People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings.

Nolan Perry,
Head of Reputation and Engagement,
Sutter Health

Make it easier than ever for patients to search and find the care provider of their choice.

Send automated surveys and request feedback to understand how you can provide a better patient experience.

We partnered with Reputation.com to implement review requesting and the results were incredible. In four months, we increased positive review volume 10X, boosted our click-to-call rate nearly 200 percent and improved our average star rating from 3.5 to 4.8.

George Hampton,
Sr. Director, Marketing,
Multicare Health System

Leverage Reputation Score (our version of a credit score) to understand where your organization shines and where you need to improve – and benchmark against the competition.

Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare,” said Alexandra Morehouse, Chief Marketing Officer, Banner Health. “Ranking among the national reputation leaders is a testament to the work we are doing to improve the Digital Front Door for patients and earn loyalty in the communities we serve.

Alex Morehouse,
CMO,
Banner Health

Listen for patient experience trends, crisis management, and more while engaging with consumers on all social media channels from one platform.

A Centralized Platform To Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

2021 Healthcare Reputation Report

We analyzed 348,000 customer reviews across 113,000 physicians and facilities to understand how healthcare providers manage their reputations in a world changed forever by a global pandemic.

Additional Healthcare Resources

Using Technology to Achieve an ‘Outstanding’ CQC Rating

The right technology can enable care companies to meet and surpass regulators’ standards to achieve an ‘outstanding’ rating. Discover how leading care providers request and act on stakeholder feedback to make targeted improvements at care facilities.

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