The Leader in Healthcare Reputation Management for Marketing & PX Teams

Gather More Reviews, Improve Your Online Presence, and Use Feedback to Create Better Patient Relationships — all at scale.

Sample of Listings interface

Healthcare Innovators Choose Reputation

+ 8.6 X

Increase in Google Review Volume from 3,800 Reviews to over 33,000

+ 75 %

Improved Urgent Care Google Star Ratings from 2.4 to 4.2

+ 14 k%

Increase in Positive Review Volume With a 0% Increase in Negative Reviews

With Reputation, You’ll Enable Customer Voice, Benefit Organic Search, and Improve Star Ratings while Identifying Your ‘Source of Truth’

Get Found & Get Chosen Online

94% of potential patients use online reviews to evaluate providers.

Leading healthcare organizations choose Reputation to maintain and grow their business listings and review totals across key search engines.

With robust review requesting and streamlined business listing capabilities, Reputation is the only solution that ensures your online presence makes your organization the obvious choice.

Example of Reviews dashboard

Ensure Each Patient Gets the Attention they Need

Patient experience is so much more than surveys. Reputation equips your team with the right tools to stay up to date with every experience your patients have with your brand.

With AI-based sentiment analysis and automatic case creation tools, we help healthcare organizations identify and address Service Recovery opportunities promptly, turning negative experiences into repaired patient relationships — increasing loyalty over time.

Example of Social Listening dashboard

Reporting to Measure and Improve

With comprehensive yet intuitive reporting, marketing and PX leaders can stay on the pulse of their online reputation and patient feedback with a single platform.

Build custom dashboards that deliver critical insights and automatically send updated reports to key stakeholders across the business to remove blind spots across your patient’s journey.

Example of Reputation Score dashboard

2023 Healthcare Reputation Report

We analyzed one million patient reviews across 200,000 physicians and hospitals. Then we ranked the 30 largest U.S. healthcare systems using our Reputation Score — the industry’s leading metric of a healthcare provider’s reputation.

A Centralized Platform to Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

Get a Demo

Simply provide your business email in the form below to schedule a demo customized for your business. Alternatively, give us a ring. See contact details for your region here.