Healthcare's Digital Front Door For An Exceptional Patient Experience
A unified platform to drive provider selection, connect patients with doctors and improve care with deep insight into patient feedback!
Reputation is the cure for poor patient experience.
Every patient wants the best possible Healthcare provider, we’ll help them find you:
of healthcare consumers use online reviews to evaluate providers.
of patients are willing to pay more for a better experience.
of healthcare consumers prefer doctors rated 4 out of 5 stars.
Healthcare Solutions
Show up when and where patients are searching for care with accurate business listings, great reviews, and high star ratings.
Reputation is definitely driving more views and visits across our locations….People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings.
Nolan Perry,
Head of Reputation and Engagement,
Sutter Health
Make it easier than ever for patients to search and find the care provider of their choice.
Send automated surveys and request feedback to understand how you can provide a better patient experience.
Leverage Reputation Score (our version of a credit score) to understand where your organization shines and where you need to improve – and benchmark against the competition.
Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare,” said Alexandra Morehouse, Chief Marketing Officer, Banner Health. “Ranking among the national reputation leaders is a testament to the work we are doing to improve the Digital Front Door for patients and earn loyalty in the communities we serve.
Alex Morehouse,
CMO,
Banner Health
Solutions For The Healthcare Industry
Show up when and where patients are searching for care with accurate business listings, great reviews, and high star ratings.
Reputation is definitely driving more views and visits across our locations….People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings.
Nolan Perry,
Head of Reputation and Engagement,
Sutter Health
Make it easier than ever for patients to search and find the care provider of their choice.
Send automated surveys and request feedback to understand how you can provide a better patient experience.
Leverage Reputation Score (our version of a credit score) to understand where your organization shines and where you need to improve – and benchmark against the competition.
Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare,” said Alexandra Morehouse, Chief Marketing Officer, Banner Health. “Ranking among the national reputation leaders is a testament to the work we are doing to improve the Digital Front Door for patients and earn loyalty in the communities we serve.
Alex Morehouse,
CMO,
Banner Health
Social listening for your brand
A Centralized Platform To Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Competitive Reporting
Social Suite and Listening
Reviews and Review Booster
Business Listings
Surveys
Insights & Actions
Messaging
Location Pages
2022 Healthcare Reputation Report
We analyzed 2.8 million patient reviews across 179,000+ physician and hospital locations. Our team looked at the 25 largest health systems and ranked the top 15 using our Reputation Score, which is based on public listening data. Read our new report to find out who the leaders are and why.
Additional Healthcare Resources
5 Healthcare Trends for 2022 (& Tips for Providers and Payers)
It’s getting harder for healthcare to keep up with digital transformation, but here are five trends that can help providers and payers navigate those changes.
Using Technology to Achieve an ‘Outstanding’ CQC Rating
The right technology can enable care companies to meet and surpass regulators’ standards to achieve an ‘outstanding’ rating. Discover how leading care providers request and act on stakeholder feedback to make targeted improvements at care facilities.
How Google Business Profiles Influence the Patient Journey
Our 2022 Healthcare Reputation Report uncovered just how important Google Business Profiles are to the patient journey. Read on to learn more.
How to Build a Marketing Technology Stack in Healthcare
Is your healthcare organization’s marketing technology stack lacking? We can help your team get the most out of the tools available to you.
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Social listening for your brand