Healthcare’s Digital Front Door For An Exceptional Patient Experience

A unified platform to drive provider selection, connect patients with doctors and improve care with deep insight into patient feedback!

Sample of Listings interface
Kindred logo

Reputation is the cure for poor patient experience

Every patient wants the best possible Healthcare provider, we’ll help them find you:

94 %

of healthcare consumers use online reviews to evaluate providers.

+ 86 %

of patients are willing to pay more for a better experience.

78 %

of healthcare consumers prefer doctors rated 4 out of 5 stars.

3 x

more healthcare website traffic comes from search than direct visits.

Healthcare Solutions

Add Visibility and More Patients

Example of Reviews dashboard

Show up when and where patients are searching for care with accurate business listings, great reviews, and high star ratings.

Reputation is definitely driving more views and visits across our locations….People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings.

Nolan Perry, Head of Reputation and Engagement,
Sutter Health

Drive In-Network Referrals

Example of Find a Doctor tool

Make it easier than ever for patients to search and find the care provider of their choice.

Collect Feedback and Improve Experience

Example of Survey Template dashboard

Send automated surveys and request feedback to understand how you can provide a better patient experience.

Leverage Insights to Be the Top Provider

Example of Reputation Score dashboard

Leverage Reputation Score (our version of a credit score) to understand where your organization shines and where you need to improve – and benchmark against the competition.

Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare,” said Alexandra Morehouse, Chief Marketing Officer, Banner Health. “Ranking among the national reputation leaders is a testament to the work we are doing to improve the Digital Front Door for patients and earn loyalty in the communities we serve.

Alex Morehouse, CMO, Banner Health

Social Listening for Your Brand’s Customer Experience

Example of Social Listening dashboard

Social listening for your brand.

2022 Healthcare Reputation Report

We analyzed 2.8 million patient reviews across 179,000+ physician and hospital locations. Our team looked at the 25 largest health systems and ranked the top 15 using our Reputation Score, which is based on public listening data. Read our new report to find out who the leaders are and why.

A Centralized Platform to Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

Get a Demo

Simply provide your business email in the form to schedule a demo customized for your business’s specific needs, or give us a ring at 800-888-0924.