Reviews & Review Booster

Turn Feedback into Fuel for your Online Reputation

Reputation is the only platform that gives your team the ability to request, respond to, measure, and showcase customer feedback from a single platform, no matter how many locations you have.

Reviews. Leads. Customers. Repeat.

Generate more reviews from consumers to drive better local SEO performance

Easily respond to and engage with reviews to ensure consumers feel heard and prioritized

Don’t Just Gather Reviews. Learn From Them.

Get real-time sentiment analysis from reviews across all sources so you always know what your next step should be

Easily measure and report on key review metrics with customizable dashboards and reports

Keep Track of Your Review Performance Over Time

Track review volume, quality, and sentiment at the brand, regional, or location level

Easily share review metrics with customizable dashboard and automated reporting

Features of Reviews & Review Booster

Review Requesting

Surface more feedback on the sites that matter most to your business by requesting reviews via email or SMS.

Utilize custom or templated review request messages that drive more reviews.

Track your conversion rates on review requesting campaigns with real time review measurement.

Request Response

Ensure every review gets a response to improve customer experience and increase customer loyalty

Utilize response templates to decrease response time and increase your team’s efficiency

Leverage AI-generated responses for one-click personalized engagements.

SMS app UI

Review Performance Measurement

Stay up to date with review activity by utilizing real-time review management capabilities.

Track review rating, volume, and trend at the brand, regional, or location level.

Utilize Reputation’s insights capabilities to understand how your review performance is affecting your Reputation Score.

NEW: Reviews Feed

Leverage Reputation’s new Reviews Feed experience to simplify your review management efforts.

Get deeper insights from your reviews, including category sentiment, review emotion classifications, new response labels, and AI Review Response

Create review response workflows that fit your business needs and approval chains.

Sentiment Map UI

Managed Review Response

No bandwidth? No problem. Let Reputation’s subject matter experts handle review response and management.

Reputation app samples

I love having all of our reviews in one place so that we can respond quickly and easily to any review regardless of what platform it was left on.”

Les E.Ralph Honda

Being able to see all reviews, simultaneously, coming in from,,,,, and makes it so easy!”

Wade S.
Lexus of Brookfield

Our Reputation score increases year over year consistently and is at the top of our market. (There are) structured responses that represent us well. We have increased our amount of reviews tremendously, and much due to their ease of access.”

MariaH L.
Champion Chevrolet Buick GMC

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