Financial Services:
Build Trust With A Better Experience

Create relationships that last with competitive data and consumer feedback from acquisition to loyalty.

Sample of Insights interface
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The Banking Industry Is Fiercely Competitive

Our software provides insights to help land new accounts and drive customer loyalty in a digital-first world.

90 %

of consumers say it is important to have a local branch presence available to address problems.

64 %

of financial services companies say improving CX is a business priority to stay competitive.

70 %

of consumers say they would open an account with a competitor if they better addressed their needs.

40 %

say their banking decision is influenced by their trust in the brand.

Solutions for the Financial Services Industry

Deploy Customer Feedback Surveys and Improve With Actionable Insights

Send, analyze, and operationalize survey responses all from one platform. Utilize customer feedback to gain insights into your business and take action.

Centralized Feedback dashboard

Aggregate and Analyze Customer Reviews on Public Websites

Get the full picture by collecting unsolicited customer feedback from social media sites, online ratings, and reviews.

Sample of Reputation Score dashboard

Gain a Competitive Advantage and Become a Top Performer

Understand your competitors’ strengths and weaknesses to benchmark your bank against the competition and see where you need to improve.

Sample of Sentiment Score comparison

Increase Online Visibility and Attract More Customers

Show up when and where customers are searching for financial services with accurate business listings, great reviews, and high star ratings.

Sample location map listing

Improve Your Customer Service Experience for Mobile Banking Users

Create one Central Inbox with scalable templates to improve your customer service department’s response time.

Sample Inbox interface

A Centralized Platform to Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

Get a Demo

Simply provide your business email in the form below to schedule a demo customised for your business. Alternatively, give us a ring. See contact details for your region here.