Reports & Research


Turn Intent into Intelligence: A Guide to Unlocking the Power of Social Listening
Unlock the potential of social listening! Download our comprehensive guide to learn the essentials, develop a successful strategy, and discover Reputation's advanced Social Listening suite for actionable insights.
Understanding Reputation Score: Your Guide to Better Business Performance
Elevate your marketing strategy with our Reputation Score Guide. Discover how this comprehensive metric goes beyond traditional measures, correlates with real business metrics, and provides actionable insights.
Competitive Intelligence: A Guide to Unlocking Key Customer Insights to Stand Out From the Competition
Elevate your business strategy with our Competitive Intelligence guide. Uncover key tips to stay ahead of competitors, harness the power of data, and democratize customer insights.
5 Key Pillars of Effective Online Reputation Management
Unlock the value of customer feedback and enhance your customer journey with the five key pillars of effective online reputation management.
Cover image of 2023 Auto Report
2023 Automotive Reputation Report
Our Auto Reputation Report analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.
Senior Care Trends to Watch in 2023
Download our guide to understand the key trends shaping the senior care industry. Uncover Google's prominence, the impact of front-line staff, and the importance of online reviews and ratings.
UK Optician 'Quick Take' Report 2023-24
Discover online review trends for 1,690 optician locations in the UK. Check out our rankings of the UK's biggest optician brands.
UK Automotive 'Quick Take' Report 2023
Discover automotive customer experience trends as shown in online reviews, Google Business listings, and consumer sentiment for UK OEMs and dealerships.
The Case for Closing the Customer Feedback Loop
Stop losing customers & revenue due to poor feedback management. Forrester's report with our compliments reveals the importance of closing the feedback loop for customer loyalty & satisfaction. Get valuable insights now!
Four Healthcare Trends to Watch in 2023
Stay ahead of the curve in healthcare in 2023 with our guide to the latest industry trends. Discover how to become more patient-centric and successful with concrete feedback and insights from our concise and hard-hitting trends guide.

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