Reputation breaks down CGA's Business Confidence report and offers actionable tips to overcome the industry's challenges.

Recently, I attended a ‘fireside chat’ attended by senior figures – including Chief Financial Officers (CFOs) – of a variety of leading UK hospitality brands. While it’s always a pleasure to participate in such conversations, this occasion was particularly insightful as I learned a great deal more about the challenges facing the hospitality industry, the […]

Over the years, Google has taken significant steps to uplift the LGBTQ+ community, such as giving businesses tools to show their own support on their Google Business Profiles. But many businesses are unaware of how they can use their listings to be more inclusive to LGBTQ+ customers. Following are a few tips that are easy […]

See the key findings of our report - Quick Take: Reputation Experience Trends in UK Hospitality. Essential reading for any marketing and CX leader in the hospitality sector.

British holidaymakers are seeking 'staycations' more than ever. How can hospitality & leisure companies win amidst the rise of the Great British staycation?

As pubs, bars & restaurants reopen across the UK , discover how data and technology can give your hospitality business competitive advantage.

In this webinar, we share findings from our Hospitality Quick Take where we analyzed the reviews and Google

Discover the hospitality trends that matter to your company revealed by our data science team.

The UK hospitality industry is rallying behind the government’s ‘Test & Trace’ initiative. Some of the industry’s most prominent players are poised to support the initiative as a means of driving the sector’s recovery following the national coronavirus lockdown. Does your restaurant business have the technological solutions it needs to fully support the national battle against […]

Over the past decade, online reviews have begun having a bigger impact on certain industries. If you own and operate a restaurant, having positive online reviews can directly boost your popularity and profitability. But enough negative reviews can spell the end of your business. That’s why it’s vital for restauranteurs to understand the impact that […]

The hospitality sector has been particularly hard-hit by COVID-19. This blog looks at the impact it’s had, and introduces some best practices moving forward as we slowly step out of lockdown across the country. The Hospitality Sector’s Digital Switch The digital switch within the hospitality sector was well under way, even before COVID-19. Whether it […]

  WEBINAR-AUFZEICHNUNG AUF ANFRAGE   Die aktuelle Situation um COVID-19 zwingt alle Branchen zu außergewöhnlichen Maßnahmen. Wir verstehen, dass dies eine schwierige Zeit ist und möchten unsere Unterstützung anbieten. Ob Sie Ihr Geschäft schließen mussten oder einen starken Ansturm haben: Jetzt ist die Zeit, für die Kunden da zu sein. Denn nach der Krise werden sich […]