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How to Respond to Patient Reviews in a HIPAA-Compliant Way
Explore the dos and don'ts for responding to patient reviews in a HIPPA-Compliant way. Check out real-world examples and rules of thumb.
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Reputation.com Unveils a New Mobile App to Boost Customer Reviews by Up to 15x
Reputation.com, the leading Online Reputation Management (ORM) platform, today launched Reputation Live, a new mobile app that allows frontline employees to invite customers to share their experience on major review sites by sending them a text message immediately after a service, a transaction, or a visit. Reputation Live also gamifies the process of requesting reviews with a leaderboard report that brings transparency to promote exceptional customer service, and creates incentives to earn positive reviews.
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