Know what you don’t know… then actually do something about it
Our platform turns
listening into action.
Action into opportunity. Leads into customers.
And data into revenue.
Taking control of your
brand’s reputation is no
longer optional.
One bad review can break a business.
Even half a star can stop a purchase before it starts.
And an outdated listing is a non-starter.
Always be “in the know.”
Reputation Experience Management – our RXM
Platform is the single source of truth for listening,
understanding and taking action.

One platform. The entire customer journey.
Rank higher, stand out and show up in the
places that matter.
Listen to YOUR customers’ feedback
“everywhere” and “interact” with them in the
places they actually engage.
And most importantly, make sense of it all.
With seamless integrations to hundreds of
CRM, PMS, search, directory, review and
social sites.
Reputation Score
The report card for your business. See where you’re winning and where you’re falling short.
Our score aggregates all of your data and uses our prescriptive analytics to deliver actionable insights.
Why RXM
matters
Retailers with a high Reputation Score experience 3.9% higher sales growth.
Over two-thirds of consumers lose trust in a business when its listings are inaccurate.
Auto dealerships see up to a 10% increase in sales volume by monitoring and improving their Reputation Score.
Locations that optimise business data on Google can drive up to 50% more purchases.
More than three-quarters of Google’s Local 3-Pack ranking factors are addressed by Reviews, Listings, Pages and Social .
Using a Google Listing makes a business 2.7X more reputable, drives 7X more clicks and 70% more visits.
But seriously, don’t just take our word for it.
Or the validation of third-party experts.
Or even our customers’ rave reviews…
Or contact our EMEA Sales Team: +44 0800 066 4781
RXM Guide: What is Reputation Experience Management?

Discover the new category that drives business revenue.
Download the GuideBest Practices for Effective CX Design in 2021

Uncover the fundamentals for effective CX design.
Read the articleRXM in Action: Manage the Customer Journey at Scale with Social Suite

Overcome challenges of social media management.
Watch the WebinarAdditional Reports, Events, Articles, Webinars and Insights

By the numbers…
Founded in 2006 in Silicon Valley, Reputation.com created the Online Reputation Management category and we continue to lead the market.



31 patents — and 25 more pending — turn Reputation.com into a market leader and industry pioneer.



Over 40 million surveys deployed to help brands collect meaningful customer feedback and uncover new ways of improving service quality.



Seven global offices in Scottsdale, Chicago and the UK with a headquarters in Redwood City, California and more offices around the world.



450 employees who bring collective experience and knowledge to help our global customers every single day.



Three billion points of interest managed to centralise, update and share accurate location data in real time.



We introduced Reputation Experience Management (RXM) our fully integrated platform. Our momentum continues and there’s SO much more to come…


