How LaFontaine Fosters Lifelong Customer Relationships Through Communication
When your customer spans generations, communication matters. LaFontaine Automotive Group, a leading Michigan car dealer group, sought out to ensure their ultra-personalized customer relationship in-dealer translated online. Read on to learn how Reputation’s tools helped accomplish just that.
How Senior Care Can Drive Growth in the Feedback Economy
The way residents and their loved ones search for senior care has changed — it's time for senior care providers to embrace the Feedback Economy.
Greystar: Utilizing Reviews and Competitive Intelligence to Enhance the Residential Experience
In an industry where 70% of customer decisions are directly impacted by reviews, Greystar needed an enterprise level solution that advanced its customer engagement strategy. Greystar used Reputation’s competitive intelligence tools to measure and benchmark their scores against best-in-class competitors and identify location strengths and weaknesses for improvement.