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Two women talking at desk.
Understanding Consumer Sentiment: A Modern Marketer's Guide to Online Reputation Management
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
Nursery room at Childbase
Childbase Partnership: A Nursery Group Success Story
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
Woman responding to review on tablet
Why Respond to Reviews? The Powerful Impact on Your Business
In today’s digital world, online reviews hold immense power. They influence customer perceptions, shape buying decisions, and ultimately affect the bottom line of your business. But what many companies overlook is the importance of responding to these reviews.
How Young's Leveraged Customer Feedback for Business Growth
Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.
Doctor and businessman shaking hands, rating stars over image.
The Critical Role of Reputation Performance in Healthcare Mergers and Acquisitions
In the healthcare industry, mergers and acquisitions (M&A) are increasingly common, driven by the need for scale, efficiency, and enhanced patient care. These complex transactions require meticulous attention to the organization’s reputation.
How Bensons For Beds Optimised Its Digital Customer Journey
By partnering with Reputation, Bensons for Beds has been able to improve their online reputation and attract more customers.
Revitalising Gym Brands and the Fitness Industry: Adapting to Consumer Sentiment and Winning Trust in 2024
Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.
How Airport Lounges and Travel Brands are Prioritising Reputation Performance and CX
Explore the significant role of reputation management in the travel industry, unveiling strategies used by SSP, MAG, and No1 Lounges. Discover how prioritising customer experience revolutionises the success of travel brands in the digital era.
Online Reputation Checklist: How to Understand Your Consumer Sentiment in the Digital Age
Business growth begins with understanding your consumers. Learn how leading brands get the entire consumer picture with public and private feedback.
Better Together: How Pairing Reviews + Listings Combine to Become a Lead-Gen Machine
Reviews matter. And so do Business Listings. Learn how unifying your systems and strategies to manage both creates added benefits for your business.
UK Hospitality Snapshot 2024
UK Hospitality Snapshot 2024 Discover how leading UK hospitality brands are managing reputation performance to drive footfall and increase revenue in 2024. Grab a copy of our hospitality industry ‘snapshot’ to gain insight into:
How to Respond to Negative Online Healthcare Reviews
Curious about how healthcare organizations handle negative reviews? Discover strategies to navigate HIPAA compliance, foster a positive tone, and transform unfavorable experiences into opportunities for growth.

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