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Woman making online purchase on tablet.
Inside the Minds of UK Shoppers: 2024 Holiday Insights Report
Surprising survey insights from 2,000 UK consumers reveal how online reviews and social media shape reputations & drive purchases during shopping peaks.
Conference room presentation
Reputation Management and the Growing Influence of AI in Business Strategy
Insights from an executive roundtable: How AI and reputation management are reshaping strategies to drive loyalty, innovation, and business success.
wooden blocks with face emojis
Understanding Consumer Sentiment: Why Multi-Location Businesses Need a Holistic View to Thrive in the Digital Age
Consumer sentiment is crucial for multi-location businesses. Reputation's platform unifies feedback, revealing insights to improve customer experience and drive growth.
Woman auto salesman shaking hand of female customer.
Who’s Winning the Reputation Race in the European Auto Industry?
The European Automotive Industry Report 2024-25 identifies which auto brands and dealer groups are excelling in reputation performance, offering valuable insights into how they’re staying ahead.
Barista
UK Hospitality Trends: A Deep Dive Into Recent Industry Insights
This report presents a comprehensive analysis of the evolving UK hospitality industry, leveraging over 4.1 million reviews across 80+ operators. It explores the challenges and opportunities facing restaurants, pubs, fast-food outlets, and cafés in 2025.
The Definitive Report on Modern Online Consumer Behavior
Reputation's latest survey reveals that when it comes to consumer decision-making, 54% of customers trust online reviews the most.
2024-25 Trends in Property Management
2024-25 Property Management Trends Report
Ready to discover how the industry has evolved over the last year? Learn what top-tier firms are doing to outperform the competition.
Video thumbnail: Consumer trust has reached a tipping point
5 Ways To Win Customers Before The Showroom
Discover the secrets to influencing potential customers before they even set foot on your dealership lot in our insightful webinar, "5 Ways To Win Customers Before The Showroom."
Office meeting with laptops
Adapting to Google Search Changes is Essential in Challenging Economic Times
In times of economic uncertainty—whether we're facing inflation, stagflation, or recession—every business needs to be strategic about where they allocate their resources.
Two women talking at desk.
Understanding Consumer Sentiment: A Modern Marketer's Guide to Online Reputation Management
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
Nursery room at Childbase
Childbase Partnership: A Nursery Group Success Story
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
Woman responding to review on tablet
Why Respond to Reviews? The Powerful Impact on Your Business
In today’s digital world, online reviews hold immense power. They influence customer perceptions, shape buying decisions, and ultimately affect the bottom line of your business. But what many companies overlook is the importance of responding to these reviews.

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