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Surprising survey insights from 2,000 UK consumers reveal how online reviews and social media shape reputations & drive purchases during shopping peaks.
Insights from an executive roundtable: How AI and reputation management are reshaping strategies to drive loyalty, innovation, and business success.
Consumer sentiment is crucial for multi-location businesses. Reputation's platform unifies feedback, revealing insights to improve customer experience and drive growth.
The European Automotive Industry Report 2024-25 identifies which auto brands and dealer groups are excelling in reputation performance, offering valuable insights into how they’re staying ahead.
This report presents a comprehensive analysis of the evolving UK hospitality industry, leveraging over 4.1 million reviews across 80+ operators. It explores the challenges and opportunities facing restaurants, pubs, fast-food outlets, and cafés in 2025.
Reputation's latest survey reveals that when it comes to consumer decision-making, 54% of customers trust online reviews the most.
Ready to discover how the industry has evolved over the last year? Learn what top-tier firms are doing to outperform the competition.
Discover the secrets to influencing potential customers before they even set foot on your dealership lot in our insightful webinar, "5 Ways To Win Customers Before The Showroom."
In times of economic uncertainty—whether we're facing inflation, stagflation, or recession—every business needs to be strategic about where they allocate their resources.
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
In today’s digital world, online reviews hold immense power. They influence customer perceptions, shape buying decisions, and ultimately affect the bottom line of your business. But what many companies overlook is the importance of responding to these reviews.