Ready to discover how the industry has evolved over the last year? Learn what top-tier firms are doing to outperform the competition.

In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.

Since their partnership with Reputation in 2013, PeakMade has experienced significant growth in reputation scores and review volume, creating exceptional leasing velocity while reducing costs across the organization.

Great customer service is hard to define. While the fundamentals are always the same, sometimes an approach that works in one industry may be poorly suited to another. Read how USA Properties Fund partnered with Reputation to provide great customer service to their residents.

What started as a partnership between Reputation and Repli in 2019, quickly expanded as more of Repli's clients (like Coastal Ridge Real Estate) sought a need for reputation management tools.

In an industry where 70% of customer decisions are directly impacted by reviews, Greystar needed an enterprise level solution that advanced its customer engagement strategy. Greystar used Reputation’s competitive intelligence tools to measure and benchmark their scores against best-in-class competitors and identify location strengths and weaknesses for improvement.

Consumers are talking about housing costs and rent across social media. We break down what they're saying and how it might impact your business.

In this tips sheet, we'll break down the ways property managers can improve their CX by listening to the signals of the Feedback Economy.

Why aren't property managers asking for reviews more? We break down how more ratings and reviews can transform your reputation.

Our 2022 Reputation Property Management Report shows that property managers need to listen to renter feedback now more than ever. Here's why.

Our 2022 Property Management Reputation Report analyzed over 600,000 renters reviews to understand why property management companies need to mind their reputations by listening to renters, reacting to them, and improving their customer experience. Download the Report An exclusive ranking of the top 100 property management locations using our Reputation Score. What do renters think […]

Our 2022 Property Management Reputation Report analyzed over 600,000 renter reviews to shows why property management companies need to mind their reputations by listening to renters, reacting to them, and improving their customer experience.