Reputation.com offers a comprehensive CX solution — with speed and flexibility — at half the cost of competing solutions. Create branded NPS surveys, make updates in real time and get a 360-view of customer insights from surveys, reviews sites and social media.
In 2017, businesses lost more than $75 billion due to poor customer experience. NPS surveys give you just a fraction of the information you need to understand and act on customer sentiment. You need a solution that can capture voice of the customer (VOC) across social, reviews and in-store experiences.