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Customer Testimonials from Transform’25, London

Customer Stories

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Discover How Caraday Healthcare Boosted Reviews and ROI with Quantum Age and Reputation
Caraday Healthcare, with Quantum Age and Reputation, boosted review volume by 200% and improved its Reputation Score by 217 points in one year, enhancing its online presence, reputation, and driving positive impacts on occupancy rates and revenue.
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Childbase Partnership: A Nursery Group Success Story
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
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Intermountain Health Triples Organic Leads, Increases Review Volume by 510% in One Year
Learn how Reputation and Intermountain Health partnered to launch a scalable reputation performance program that increased review volumes, improved star ratings, streamlined and optimized business listings, and delivered leads.
How Young's Leveraged Customer Feedback for Business Growth
Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.
How Bensons For Beds Optimised Its Digital Customer Journey
By partnering with Reputation, Bensons for Beds has been able to improve their online reputation and attract more customers.
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Thrive Communities — A Testimony to Review Growth and Sustainability
In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.
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Principle Auto Group is Enhancing Customer Experience and Boosting ROI with Reputation
Principle Auto Group, a prominent player in the automotive industry, faced challenges in maintaining consistent communication and managing online reviews across its diverse stores. Read how Reputation helped them streamline their efforts to enhance their customer experience.
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How Wilmington Health Utilizes Its Partnership with Reputation to Reach More Patients and Improve Overall Care Quality
The healthcare market can be cutthroat, so having tools and technology that run together seamlessly is critically important. Check out how Wilmington Health was able to overcome dipping review volumes and “solutions” that didn’t sync or solve by partnering with Reputation.
How Duncan and Todd Elevated Customer Service and Maximised ROI
Partnering with Reputation in January 2023, Duncan and Todd Group has transformed its approach to online reputation management, significantly enhancing customer engagement and driving customer acquisition and loyalty.
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Elevating the Resident Experience: PeakMade's Journey to Industry Leadership and Long-Term Resident Advocacy
Since their partnership with Reputation in 2013, PeakMade has experienced significant growth in reputation scores and review volume, creating exceptional leasing velocity while reducing costs across the organization.
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How Acceptance Insurance Redefined Customer Relationships and Transformed Business Success
Discover how Acceptance Insurance, a trusted insurance agency, revolutionized its online presence with Reputation, driving remarkable growth in star ratings, reviews, and revenue. Explore their strategic shift towards unified customer relationship management that resonates with their ethos of community support.
How Roadchef Drives Customer Acquisition & Loyalty
As a Reputation partner since 2017, Roadchef has revolutionised its customer engagement to drive customer acquisition and loyalty.

Easily manage and grow your online presence to generate more revenue for your business​

$900K in annual incremental sales per enrolled dealership vs. non-enrolled dealership.

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Ranked nation’s #1 Property Management Company for online Reputation by Multifamily Executive Magazine and J Turner Research for 7 years.

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Intermountain Health Triples Organic Leads, Increases Review Volume by 510% in One Year.

Within five hours of open scheduling pages going live over 400 vaccination appointments were generated.

Learn how some of the top global brands use Reputation to manage, learn, and win​

“The platform is great, easy to use, and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the power to respond and influence customers’ opinions in real-time, from within the Reputation platform.”

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David Hart – Customer Experience Manager

“Reputation IS our solution to customer listening. It is our comprehensive method of listening to, replying, and monitoring customer reviews. We really needed to understand our customers better, so we sought a solution whereby we could listen and respond to all customers to generate insights to inform our decision making.”

Michael Scarfe – Group Manager


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