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Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.

Why and How Businesses Should Gain Control of Data in the Wild

Automotive Dealerships: Your Customers Dig Your Digital Experience

2020 Automotive ReputationReport Update is Live!

Mastering the Marketing Technology Stack for Healthcare

Articles

Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.

2020 Automotive ReputationReport Update is Live!

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How Product Shortages Affect Retailers’ Reputations

Amidst the COVID-19 pandemic, no retailer is safe from a product shortage. We break down how to manage your brand’s reputation in such a crisis.

How the Great Resignation Affects Retailers’ Reputations

Retail employees are quitting their jobs in record-shattering numbers. We break down how retailers should respond to maintain their reputations.

Why the Holiday Shopping Season Is More Than Black Friday

Black Friday is a vital part of the holiday shopping season, but it’s not the only thing that matters. We examine how the retail holiday has evolved.

Why Reviews Matter During the Holiday Shopping Season

Retailers should always value their customers’ reviews. We take a look at why they matter more than ever during the holiday shopping season.

How Retailers Can Prepare for an Uncertain Holiday Season

The 2020 holiday shopping season was anything but normal. It looks like the 2021 season will be more of the same. Here’s what retailers can expect.

How to Drive Foot Traffic to a Retail Store after COVID-19

Retail foot traffic is increasing after COVID-19 restrictions have begun to loosen. According to The Wall Street Journal, foot traffic has almost reached pre-pandemic levels

How to Support the LGBTQ+ Community on Your Google My Business Listing

Over the years, Google has taken significant steps to uplift the LGBTQ+ community, such as giving businesses tools to show their own support on their

What is a Localized Marketing Strategy?

What is a localized marketing strategy? ✓ For a detailed look at this approach, including benefits, examples, and tips for success, click here!

Tips for Businesses on Updating Their COVID-19 Mask Guidelines

With the CDC’s new announcement that vaccinated people can resume activities without wearing a mask or social distancing, businesses need to update their COVID-19 guidelines

What’s Next for Retail? Why Curbside Pick-up is Here to Stay

Curbside pick-up has become a way of life everywhere. But how will this retail trend continue to evolve as things return to some sense of normalcy? Check out this article to learn more.

Holiday Shopping Is More Omnichannel Than Ever

During the holiday season shoppers spent billions of dollars online, while foot traffic in brick-and-mortar stores dropped. To capitalize on this activity, retailers need to dial up their presence online to drive shoppers to their websites — while promoting services such as curbside pickup that will appeal to shoppers offline.

Why Reputation Matters: Google, Red Wing Shoes and Pearle Vision Weigh in on the Pandemic and its Impact on Retail

No one can deny the dramatic impact Covid-19 has had on the Retail industry. As soon as the shelter-in-place orders were announced, stores closed…

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Google Insights

In this series, break down the latest tips and updates Google is making, and what it might mean for your business.

Google Makes Posts More Permanent

Google has recently renewed a commitment to making Google Posts, a way for businesses to publish quick updates on their Google My Business (GMB) listings, more pertinent and valuable. In this article, Reputation’s Adam Dorfman, shares insights on the latest updates and how to put Google Posts to work to improve visibility for GMB Listings.