
Manage Your Property’s Online Reputation with AI-Powered Precision
Elevate occupancy rates, boost resident satisfaction, and outpace competitors with location-level, AI-driven insights.





AI-Native Platform Built for Modern Property Management
Reputation’s platform is purpose-built with AI at its core to offer property managers smarter, faster tools to elevate operations and improve resident experiences.
Renter Journey
Insights
- Map and analyze every stage of the renter lifecycle—from first inquiry to renewal
- Pinpoint friction points and opportunities to improve satisfaction and retention
AI Reputation
Manager
- Monitor and optimize how your brand appears in AI Overviews, Gemini, and other LLMs
- Ensure accurate, brand-aligned representation across all AI platforms
Voice of
Brand
- Automatically generate consistent, on-brand review responses across all locations
- Strengthen engagement and protect your brand voice at scale
Competitive
Insights
- Benchmark performance against competitors in real time
- Uncover market trends and sentiment shifts to gain a competitive edge
Harness the power of consumer feedback to attract and retain loyal residents
Trusted by leading property management brands to improve reputation performance.
Solutions for the Property Management Industry
Stand Out on Search
Enhance online visibility and attract prospective residents with accurate business listings, more positive reviews and higher star ratings.
Optimize your online presence to improve search rankings, draw in more qualified leads, and drive website traffic and clicks for tours.

Leverage Insights for a Competitive Advantage
Dive deep into real-time location-level insights and take targeted action for improvement.
Leverage Reputation Score to gain insights into which properties shine, where you need to improve, and how you compare against the competition.
Customize dashboards & automate reports to share actionable insights with key stakeholders.

Ensure Resident Quality of Life
Seamlessly monitor and engage with resident feedback across multiple review platforms.
Send customizable, automated surveys at critical points, like move-in and lease renewal.
Transform negative feedback into opportunities for growth and enhanced resident satisfaction.

Listen When Your Residents Talk
Monitor what your residents and prospective residents are saying to, and about, you across thousands of digital channels.
Set alerts for real-time notification when activity happens around your brand, like mentions, trending keywords and hashtags.
Compare mentions, share of voice, reach and spread against competitors.

Open the Lines of Communication
Unify communications across key platforms like Google, Facebook, and more.
Chat with residents on their preferred channel and leverage templates to scale responses.
Track key metrics, like response time, response rate and resolution time, to improve performance and increase resident sentiment.

A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.