Social Media Listening, Publishing, Responding, and Analytics
Use customer sentiment to boost your brand perception with our robust social media management tool.
Learn The Perception of Your Brand
Manage All Social Channels In One Place
Social Suite Features
Social Posting, Scheduling and Responding
Cross-post and respond to comments across major social media platforms.
Integrated scheduling capabilities to automate your social posts.
Built-in approval workflows for your teams.
Customizable Real-Time Alerts & Mentions — Set alerts for mentions and trending keywords to gain real-time updates to manage customer communications and crises.
Real-Time Sentiment Analysis Reports — Analyze customer sentiment minute-by-minute to measure experience and make instantaneous improvements.
Competitive Dashboard Report — Compare mentions, share of voice, spread, and reach against your competitors in order to benchmark your performance.
Customizable Social Posting Analytics Dashboard
Access data across multiple social media platforms.
Identify top-performing content and the best time to post.
Track engagement metrics and follower counts.
Smart Assets Library
Consolidate all approved, branded assets in one centralized place.
Post now, schedule for later or save posts as drafts.
Our hashtag tool offers suggestions to properly tag your posts.
Manage all messages, comments, and inquiries across all locations from one centralized inbox:
- Direct Messages
- Social Media Comments
- SMS Messages
- Google Inquiries
Your customers are talking, but are you really listening?
“Reputation has the best product on the market when it comes to managing social media accounts — this system has it all!”
“We have multiple businesses and being able to do most reputation management from one dashboard is a HUGE time saver.”
Larson Automotive Group
“I’ve worked in CRMs like Sprout Social, Hubspot, BirdEye, Hootsuite and more, and can say working with Reputation is a great way to keep everything organized and in one place.”