Social Suite

Social Media Listening, Publishing, Responding, and Analytics

Use customer sentiment to boost your brand perception with our robust social media management tool.

Social media publishing and listing graphs

Learn The Perception of Your Brand

Monitor Brand Keywords Easily and at Scale

Analyze Industry Trends within Your Customer Base

Perform Competitor
Analysis

Track Competitor Mentions Across Social Platforms

Benchmark Performance Against Your Competition

Manage All Social Channels In One Place

One Location to Analyze Social Media Engagement

Oversee Campaign Content Across All Channels

Social Suite Features

Social Posting, Scheduling and Responding

Social Suite scheduling screengrab

Cross-post and respond to comments across major social media platforms.

Integrated scheduling capabilities to automate your social posts.

Built-in approval workflows for your teams.

Social Listening

Social Suite sentiment score screengrab

Customizable Real-Time Alerts & Mentions — Set alerts for mentions and trending keywords to gain real-time updates to manage customer communications and crises.

Real-Time Sentiment Analysis Reports — Analyze customer sentiment minute-by-minute to measure experience and make instantaneous improvements.

Competitive Dashboard Report — Compare mentions, share of voice, spread, and reach against your competitors in order to benchmark your performance.

Customizable Social Posting Analytics Dashboard

Social suite analytics dashboard screengrab

Access data across multiple social media platforms.

Identify top-performing content and the best time to post.

Track engagement metrics and follower counts.

Smart Assets Library

Social Suite assets library screengrab

Consolidate all approved, branded assets in one centralized place.

Post now, schedule for later or save posts as drafts.

Our hashtag tool offers suggestions to properly tag your posts.

Cross-channel Inbox

Social Suite cross-channel inbox screengrab

Manage all messages, comments, and inquiries across all locations from one centralized inbox:

  • Direct Messages
  • Social Media Comments
  • SMS Messages
  • Google Inquiries

Your customers are talking, but are you really listening?

What is Social Listening Guide: Cover
What is Social Listening Guide: Table of contents
What is Social Listening Guide: Key Features

“Reputation has the best product on the market when it comes to managing social media accounts — this system has it all!”

Angela F.
Tipton

“We have multiple businesses and being able to do most reputation management from one dashboard is a HUGE time saver.”

Doug W.
Larson Automotive Group

“I’ve worked in CRMs like Sprout Social, Hubspot, BirdEye, Hootsuite and more, and can say working with Reputation is a great way to keep everything organized and in one place.”

Chelsey O.
Westdale

Get a Demo

Simply provide your business email in the form to schedule a demo customized for your business’s specific needs, or give us a ring at 800-888-0924.