Launching new software can be daunting! We created this Starter Kit to help orient you to the platform for the first time. Use this to learn the Reputation lingo, create a rollout plan to the rest of your team, and explore the many resources at your disposal.

Term Dictionary

This dictionary was created with new users in mind to help navigate the world of online reputation management, from acronyms to key terms that are helpful to know.

User Training Rollout Guide

We understand the challenge of getting your users trained on a new platform and have prepared this foundational training rollout plan. Explore our suggestions on what your users should do on their first day, and within their first week, quarter, and year using the Reputation platform.

New Customer Resources

As a new customer, use the resources in the following document to access training and support, as well as to engage in our Reputation Rockstars community.

Solution Reference Guide

As you get started in each Reputation solution, be sure to check out our quick start user guides and overview videos to learn about platform functionality and best practices. Additionally, all guides and overview videos are accessible from http://reputation.com/Learn.

Mobile App User Guide

Once your team is up and running in the Reputation platform, use the Reputation Mobile App to access your reputation data on-the-go on your mobile device (iOS | Android).