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Seven Benefits of Integrations & RepConnect
Check out some of the advantages and benefits integrations can provide to businesses wanting to become more efficient and agile in their daily operations.
The Missing Link in Your Customer Data Management Strategy
Learn more about why sentiment data is important and how it can augment customer data.
senior care - nurse with elderly gentleman with zimmerframe
How Online Reviews Can Boost The Resident Experience - special podcast with Care Home Management
Join Reputation’s Nathan Griffiths, Strategic Account Executive and Richard Davey, Customer Success Director, for this deep dive podcast into improving the resident experience with Care Home Management.
Why CRM Software Needs Sentiment Data
Learn how Reputation’s integration provides HubSpot users easy access to business location sentiment data to improve customer retention, drive new revenue and improve operations efficiency.
Why you can’t afford to ignore online feedback in your Retail CX Programme
Retail CX Strategists, Tracey Pankhurst & Chris Sparling, explain why online customer feedback is crucial to retailers’ CX programmes.
To Improve Patient Experience, Pay Attention to “Feedback Anywhere”
Patient feedback is key to understanding every friction point to be improved across the patient experience. Learn how the best way to understand the entire journey is to bring all feedback into a Voice of the Customer (VoC) platform.
The Feedback Economy and What it Means for Healthcare
Learn how healthcare providers are leveraging online feedback as real-time signals to improve every aspect of the patient experience.
5 Keys to Using Customer Sentiment Data to Improve CX
Check out these 5 tips to learn how financial services institutions can leverage customer sentiment data to improve CX.
CDP Gaps
How to Enrich Your CDP with Sentiment Data
For a true 360-degree view of the customer, customer data platforms (CDPs) need to provide customer feedback along the whole customer journey. Here are the three gaps in that feedback we see most often.
What Does It Take to Be a Top Automotive Brand
In this webinar, we’ll share what it takes to be a top dealership, unveil the leading dealerships/ brands, and discuss our industry findings.
apple maps
How Apple Is Improving Apple Maps
Apple is introducing changes to position its Maps app as a major competitor to Google. We break down what your business should expect.
Why Healthcare Systems Need a Unified Platform
All healthcare systems would strongly benefit from a unified consumer experience platform. In this article, we break down the four key reasons why.