A social media marketing strategy is more complex than many realize, and if it’s done haphazardly, you won’t get much of a return on your investment of time and resources. If you operate a business with multiple locations, add those locations to Facebook Business Manager. This will not only make it easier to manage all locations, but you’ll also be able to run Facebook Ads against specific locations from one central hub. Here’s how to do it:
Search Results for: facebook location
For B2B marketers, Facebook is too big to ignore. And marketers who are serious about building brand awareness, engaging with local communities know it. Facebook
Want to know how to delete a review on Facebook? Read on to learn how to spot fake reviews and what to do if they can’t be removed.
Recently, some eagle-eyed members of the search community noticed that it looks like Google My Business (GMB) can pull data from Facebook to show in
As a brand with multiple locations, mastering social media management can be a bit of a challenged. You might have some advantages over a single
It’s no secret that Facebook’s recent algorithm changes have made it more difficult for brands to see the same organic reach they once enjoyed on
Hyperlocal marketing is becoming essential for brands that want to connect with prospects and customers using a geographically concentrated and targeted area. The growth of
Facebook CEO Mark Zuckerberg announced big changes for the platform in January, and even as we enter the second half of the year, those changes
Remember when the number of “Likes” on your Facebook page was what you used to demonstrate success? Then, very quickly, we realized that just getting
Are you aware that if you decide not to create a Facebook page for all your individual locations, data curators at Factual might create them
Looking for a new doctor? What’s your first step? If you’re like most people, you go online and do a search — Pew Research reports
Overview The new year is underway, but your organization’s online reputation precedes you. It’s time to take a look at what’s influencing public perception to
The holiday season is here, and money is flying out of consumer wallets like doves. How often will customers consult online reviews before dropping a
Inhalte in sozialen Medien sind Teil Ihrer Online-Reputation. Hier erfahren Sie, wie Sie Ihre Social-Publishing-Strategie optimieren können, um Ihre Zielgruppen effektiv zu erreichen.
Amidst the COVID-19 pandemic, no retailer is safe from a product shortage. We break down how to manage your brand’s reputation in such a crisis.
Competitive Intelligence bietet eine Reihe von Vorteilen für jedes Unternehmen. In diesem Artikel erläutern wir Ihnen, wie Sie es – in Verbindung mit der Reputation-Plattform – für Ihren Erfolg nutzen können.
The AI-powered platform breaks down public customer feedback to provide competitive insights into key themes driving better customer experience SAN RAMON, Calif. – March 29,
Competitive intelligence offers a number of benefits to any business. In this article, we’ll break down the specific ways to use it for success.
We put the UK’s private healthcare sector under the microscope to analyse patient trends & rank the top-performing UK private healthcare providers.
Patients are returning to the doctor after pausing care needs at the height of the pandemic, however, providers must focus on employee experience to meet
If your team isn’t using social media as a support channel, now’s the time to start. We tell you what you need to know about social customer service.
Is your business looking to implement a social media management strategy? In this article, we outline how you can get started with seven simple steps.
Consumers cite insurance acceptance, location, and patient reviews as the most valued criteria for a healthcare provider SAN RAMON, CALIF. – February 8, 2022 –
Report finds that retailers must prioritize online and in-store experiences, as well as employee experience this holiday season, and beyond San Ramon, Calif., December 8,
Report finds that UK retailers must prioritise online engagement, as well as in-store and employee experiences this festive season, and beyond Liverpool, U.K., 8th December
One viral tweet impacted Hertz’ customer experience. We break down the lessons in social media that businesses can take away from that situation.
The global chip shortage has impacted car buyers around the world, but how has it affect car dealerships’ reputations? We take a look.
The way that Google collects reviews is changing. We break down how the company will likely be capturing customer feedback in the future.
The 2020 holiday shopping season was anything but normal. It looks like the 2021 season will be more of the same. Here’s what retailers can expect.
Exclusive research conducted in partnership with CGA ranks the most important pieces of information in the consumer journey and shares best practises for digital reputation
Seasoned global partnerships leader appointed to newly-created executive role at a time of unprecedented growth REDWOOD CITY, Calif. — August 25, 2021 — Reputation, the
The #1 Reputation Platform for the Fitness Industry Grow your online visibility, increase reviews, acquire new members, gather feedback, and send surveys, all from one
Baby boomers are a renting segment that shouldn’t be ignored. Here’s what Property Management firms should do to turn them into tenants.
Reputation Property Management Report Shows that Top Apartment Rentals Embrace the Digital Customer Experience
Research also found that Reputation Score Correlates with Higher Top Line Revenues for Multifamily Housing REDWOOD CITY, Calif. — JULY 21, 2021 — Reputation, the
Discover how veterinary service companies can win online to achieve business outcomes, including increasing revenue.
Google has permanently lifted chain restrictions for Google Posts. We break down what that decision might mean for your business.
Reputation Receives Contract from Vizient for Reputation Management and Customer Experience Solutions
Redwood City, Calif. – May 19, 2021 – Reputation, the global leader in reputation experience management (RXM), announced today it has received a contract with
With the CDC’s new announcement that vaccinated people can resume activities without wearing a mask or social distancing, businesses need to update their COVID-19 guidelines
Is your healthcare organization’s marketing technology stack lacking? We can help your team get the most out of the tools available to you.
Online reputation management presents a huge opportunity for mortgage lenders as they seek to adapt to a digital-first world. Check out this article to learn how the industry is evolving and why reputation management matters more than ever.
70 percent of consumers say they prefer to message a business for a faster response. Learn how Reputation’s new product, Messaging, can help businesses meet and exceed consumer expectations.
Does the popularity of zero-click searches mean that Google is the digital front door to a business, and websites don’t matter as much as they used to? Check out this article to learn more.
REDWOOD CITY, Calif. — April 22, 2021 — Reputation, the global leader in reputation experience management, today introduced its latest product, Messaging. Messaging provides a
Reputation Deepens Executive Bench and Appoints Shannon Hernández as General Counsel and Corporate Secretary
REDWOOD CITY, Calif. — March 10, 2021 — Reputation, the global leader in reputation experience management, has named Shannon Hernández as the company’s general counsel
Karthik Divi, Reputation’s Senior Engineering Manager, shares what he enjoys about leading his team in India, his passion for computers and his background in the Supply Chain domain.
Reputation’s Platform Reintroduced as Comprehensive Offering That Is More Actionable, More Conversational and More Open
REDWOOD CITY, Calif. — February 1, 2021 — Reputation, the global leader in reputation experience management, today announced the relaunch of its Reputation platform. Available
Businesses need to tread carefully and take specific steps to update their branding on their sites without losing traffic. In this article, Reputation’s Adam Dorfman, shares insights on the crucial actions businesses must take during a rebrand or name change to protect their online visibility.
REDWOOD CITY, Calif. — January 25, 2021 — Reputation.com, the global leader in reputation experience management, today announced the company’s rebrand. In the spirit of
REDWOOD CITY, Calif., Jan. 14, 2021 (GLOBE NEWSWIRE) — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced the appointment of Scott
Industry-leading Score Enhances Visibility Into Digital Reputation, Customer Experience and Core Business Metrics – Provides Prescriptive Recommendations to Improve It REDWOOD CITY, Calif. — December
How are automotive brands and dealerships holding up during a time of unprecedented disruption? We analyzed consumer sentiment data across hundreds of dealer groups and more than 4,500 locations in the UK to uncover how car buyers feel about going back to their local dealerships.
Despite Covid-19 and the accompanying surge in eCommerce in 2020, shopping is still very much an omnichannel experience
By now it’s clear that Google is becoming your new digital front door. But between Maps, Ads and your Google My Business listings, keeping up with the latest Google features and best practices can be overwhelming. Learn more about which features can be put into action right away.
REDWOOD CITY, Calif. — November 5, 2020 — Reputation.com, provider of the first — and only — comprehensive Reputation Experience Management (RXM) platform, announced today
Latest Report Reveals Reputation Management Is More Important Than Ever in a Year Marked by Uncertainty; Dealerships Effectively Managing Their Digital Reputations See 10% Increase
Did you know you can leverage the Reputaiton platform to easily create localized content and campaigns in minutes?
2020 Local Search Ranking Factors Survey Shows Why Reviews and GMB Listings Matter More Than Citations
Whitespark has presented the initial results of its highly anticipated 2020 Local Search Ranking Factors Survey during the recent Local Search Summit. According to the
If you can believe it, we’re now officially two weeks into Fall! And just as the leaves have gradually started to sprinkle down from the
Reputation.com’s 2020 Property Management Reputation Report Shows a Growing Digital Disparity Between Property Management Firms During the Pandemic-fueled Migration
Research Shows the Lack of a Strong Digital Presence Leads to a Risk of Higher Turnover and Lower Occupancy REDWOOD CITY, Calif. — SEPTEMBER 22,
Healthcare providers need to accelerate their journey to deliver an effective patient experience across every touchpoint, from booking an appointment to paying a bill. Learn how a Patient Experience Feedback Hub can help.
Satisfying Tenants and Building Their Brands: How 3 Leading Property Management Firms Are Getting It Right
COVID-19 accelerated significant changes already underway in the property management industry, just as it has across healthcare, retail, entertainment, construction and more. But property managers
COVID-19 has pushed customer-centric businesses to shift the way they do business. The current environment has become incredibly challenging for retailers as they struggle to
The hospitality sector has been particularly hard-hit by COVID-19. This blog looks at the impact it’s had, and introduces some best practices moving forward as
Google is slowly reinstating customer reviews after suspending them from March 20 to April 9. As we reported on our blog, the initial wave of
Joe Sinkwitz has been in the digital marketing industry since its earliest days. He discovered influencer marketing a few years ago while working with a
Communicating effectively with patients and local communities is essential during this uncertain time to ease fears, ensure communities have access to essential healthcare information, and help to slow the virus from spreading.
Successful implementation of online reputation management is both tactical and strategic. While different individuals or departments may take on specific tasks related to reputation management,
The COVID-19 pandemic has caused individuals and businesses to reassess priorities and, in many cases, change how they go about day-to-day activities. Businesses that prepare
We’re increasingly living in Google’s world. We already know that Google is the dominant digital advertising platform, achieving nearly $38 billion in revenue for the
Digital transformation is stirring things up for B2C and B2B businesses across industries, enabling new ways to engage and interact with customers never before possible.
Did you know four out of five consumers use local search, and 88% use smartphones for those searches? Think of the business you could be
Background From traditional care and inpatient rehabilitation hospitals to home services and hospice, Kindred Healthcare supports a range of medical conditions. The organization has more
With demand for senior living facilities and communities has been increasing steadily over the past five years, we explore the steps senior living facilities should take to optimize their online presence.
As a clinician, you are accustomed to looking for signs and symptoms to diagnose common illnesses. You can use those same deductive skills to figure
With Black Friday behind us, retailers need to step it up to compete for and cash in on business from holiday shoppers — then begin
Reputation management for doctors requires a careful and professional approach. Medical professionals can’t ignore online reputation management if they want their practice to thrive. If
Retailers who improved their Reputation Score the most saw 3X higher sales growth compared to low performers REDWOOD CITY, Calif. — November 26, 2019 —
This holiday season, the path to a retailer’s storefront is through Google. Retailers need to maximize their presence on Google-owned properties such as Google My
Reputation.com to Provide Best Practices for Managing Customer Reviews on Multiple Local Platforms at SMX East 2019
REDWOOD CITY, Calif. — November 12, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today
Founded back in 1996, Revolution Bars Group PLC is a leading operator of premium bars around the UK, with 77 bars under the brands Revolution
Stacey Coopes is the CEO of Unite Digital, a digital marketing agency headquartered in Bloomfield, Michigan that focuses on the automotive and powersports industry. She
2019 Accenture Survey Underscores Importance of Online Reputation Management for Healthcare Providers
Health systems have a lot of work to do to build stronger reputations with younger consumers. According to Accenture’s 2019 Digital Health Consumer Survey, millennial
Reputation.com’s 2019 Auto Reputation Report Points to Reputation Management as Key to Excellent Customer Experience, Revenue Growth
Dealerships that Manage their Reputations Increase Average Sales Volume by up to 10% REDWOOD CITY, Calif. — August 19, 2019 — Reputation.com, provider of the
Did you know that Get to Know Your Customers Day is the third Thursday of each quarter? That’s July 18. It’s a good thing that
Companies are no longer selling to a passive audience online, but rather engaging with consumers on social networks and various directory sites. It’s become more
Online Reputation Management has been a popular topic for several years, ever since Reputation.com developed the concept back in 2006. As the famous Warren Buffett
What’s a Good Reputation Worth? Your online reputation is important for a number of logical — even obvious — reasons. Over the past several years,
What’s a Good Reputation Worth? Your online reputation is important for a number of reasons. Over the past several years, software vendors and analysts alike
Learn how to maximise your brand’s reputation — online and onsite — and take action to elevatethe customer experience. Contents Introduction What is Online Reputation
We’re now living in a world where a majority of people are online, so it’s important to create a social media management strategy to account
No one has the future of healthcare figured out. The industry is changing too quickly and dramatically for any single provider to adapt perfectly. Events
Reputation Management for Car Dealers in 2019: 6 Takeaways from Ali Fawaz’s Recent Podcast with Dealership News
A well-managed online reputation leads to better business outcomes for car dealers. Dealerships that use Reputation.com’s Reputation Score sell an average of 2.4 more vehicles
Learn how to maximize your brand’s reputation — online and onsite — and take action to elevatethe customer experience. Contents Introduction What is Online Reputation
How do you know how your customers feel about your brand? There is one number that illustrates exactly what your customers think of your business.
This article was originally published on LinkedIn. Click here to follow Reputation.com on LinkedIn. I joined Reputation.com a few short months ago, and I believe we have
Managing how your business appears when a user searches for you in Google can have a profound impact on your online reputation. Part of this
It’s a common misconception that local directories have gone the way of the digital dinosaur, but this is far from the truth. These online repositories
Reputation.com’s 2019 Healthcare Reputation Report Makes Case for Investingin Reputation Management as a Key Element in Improving Patient Experience and Revenue REDWOOD CITY, Calif. —
Gerald Champion Regional Medical Center Increases Clickthroughs from Business Listings by 66% with Reputation.com
Background Gerald Champion Regional Medical Center is an acute care hospital that serves approximately 30,000 people in the Alamogordo, New Mexico area. The hospital has
Pennie Sponsel is the Head of Global People Operations at Reputation.com. With more than 15 years of HR experience, Pennie specializes in culture development, compensation
This is the second post in a series that examines how long-term customer loyalty and advocacy require a strong presence and the ability to take
Leader in Online Reputation Management Unveils Retailer Rankings From Its Annual Retail Reputation Report, Discusses How Retailers Can Improve Customer Experience During Presentation REDWOOD CITY,
Introduction Over the last couple of years, healthcare marketers have become increasingly aware of the importance of online reputation. As more than 88% of healthcare
When a Big Three automaker needed to boost its dealership traffic, it understood that relationships mattered. The automaker knew that more than 90% of consumers
Aaron Agius is a content marketing expert who helps companies optimize online reputations and top-of-the-funnel acquisition strategy. He is the co-founder and managing director of
New Customer Engagement Capabilities Help Dealers Increase Qualified Lead Volume and Auto Sales REDWOOD CITY, Calif. — JANUARY 23, 2019 — Reputation.com, the first and
Introduction Online reputation management (ORM) has never been more critical to multilocation businesses. It’s important to take inventory of what digital marketing and ORM trends
If you had an unlimited marketing budget, you could conceivably share your content and data across a vast swath of digital touchpoints where people find
Experienced Industry Leader Will Help Establish Global Presence and Drive Additional Momentum Across Multiple Segments in Healthcare, Life Sciences REDWOOD CITY, Calif. — JANUARY 9,
Using Reputation.com’s Reputation Score is a powerful way to identify strengths and weaknesses in your operations and transform your brand. Drawing on quantitative and qualitative
The 2018 Retail Reputation Report is out, and it offers some significant findings for retailers looking to increase sales his holiday season. Reptuation.com data scientists
The 2018 Retail Reputation Report is out, and it offers some significant findings for retailers looking to increase sales his holiday season. Reptuation.com data scientists
Analysis of 4.7 Million Consumer Reviews Reveals Chains with Higher Reputation Scores Have 3.9 Percent Higher Annual Store Sales Growth REDWOOD CITY, Calif. — NOVEMBER
The SaaS Report’s Annual List Celebrates the Accomplishments of Women in SaaS, Software and the Broader Technology Field REDWOOD CITY, Calif. — NOVEMBER 1, 2018
Reputation.com nombra un nuevo equipo directivo a nivel mundial, integrando a Jason Grier, anterior ejecutivo de McAfee como Executive VP y CCO
Un experimentado directivo ocupa un nuevo cargo estratégico para afianzar la fidelidad de los clientes y construir una infraestructura de asistencia de primer orden REDWOOD
Reputation.com baut sein erstklassiges Führungsteam aus und gewinnt McAfee-Veteran Jason Grier als den neuen EVP und Chief Customer Officer hinzu.
Reputation.com besetzt Executive-Posten mit Spitzenkraft, um Kundenbindung zu stärken und erstklassige Supportinfrastruktur aufzubauen REDWOOD CITY (Kalifornien), 18. OKTOBER 2018 – Reputation.com, die erste und einzige
Reputation.com développe son équipe dirigeante de classe mondiale avec l’arrivée de Jason Grier, ancien cadre aguerri de McAfee, dans le rôle de Vice-président exécutif et Responsable de l’expérience client.
Un cadre chevronné endosse un nouveau rôle stratégique pour renforcer la fidélité client et développer une infrastructure de support d’exception REDWOOD CITY, Californie — 18
Reputation.com Builds Out World Class Executive Team, Adds McAfee Veteran Jason Grier as EVP and Chief Customer Officer
Seasoned Executive Fills New Strategic Role to Bolster Customer Loyalty and Build World-Class Support Infrastructure French version German version Spanish version REDWOOD CITY, Calif. —
J.D. Power y Reputation.com firman una alianza para integrar las redes sociales y la gestión de la reputación con soluciones estratégicas de Customer Experience
J. D. Power emprende una alianza para ampliar su ecosistema de experiencia del cliente COSTA MESA y REDWOOD CITY (California, EE. UU.) – 16 de
J.D. Power et Reputation.com forment une alliance, permettant l’intégration de la gestion des réseaux sociaux et e-réputation avec des solutions stratégiques d’expérience client.
J.D. Power continue l’expansion de son écosystème dédié à l’expérience client en formant une nouvelle alliance COSTA MESA et REDWOOD CITY, Californie – 16 octobre
J.D. “Power und Reputation.com schließen eine Allianz, um soziale Netzwerke und Reputationsmanagement mit strategischen Lösungen zur Kundenzufriedenheit zu integrieren.”
J.D. Power baut durch Allianz mit Reputation.com sein Kundenerlebnis-Ökosystem aus COSTA MESA und REDWOOD CITY (Kalifornien), 16. OKTOBER 2018 – Im Bestreben, sein Digital-Ökosystem weiter
J.D. Power and Reputation.com Create Alliance, Integrating Social Media & Reputation Management with Strategic Customer Experience Solutions
Alliance is Latest Action by J.D. Power to Expand Customer Experience Ecosystem French version German version Spanish version COSTA MESA and REDWOOD CITY, Calif. –
Reputation.com nombra a Chris Lee, anterior directivo de FinancialForce y DocuSign, Vicepresidente ejecutivo de ventas
Chris Lee, experto en ventas en grandes empresas aporta potencia ejecutiva para contribuir a la aceleración del crecimiento internacional REDWOOD CITY (California) — 11 de
Reputation.com benennt Chris Lee, zuvor Top-Führungskraft bei DocuSign und FinancialForce, als EVP of Worldwide Sales
Der Enterprise-Sales-Veteran wird das Führungsteam verstärken, um das internationale Wachstum zu beschleunigen REDWOOD CITY, Kalifornien — 11. OKTOBER 2018 — Reputation.com, die erste und einzige
Reputation.com annonce la nomination de Chris Lee, ancien directeur général de DocuSign et FinancialForce, au poste de vice-président directeur des ventes mondiales
Ce vétéran de la vente d’entreprise renforce la capacité de réaction des cadres afin d’accélérer la croissance internationale REDWOOD CITY, Californie — 11 OCTOBRE 2018
Reputation.com Announces Former DocuSign and FinancialForce Executive Chris Lee as EVP of Worldwide Sales
Enterprise Sales Veteran Adds Executive Firepower to Help Accelerate International Growth French version German version Spanish version REDWOOD CITY, Calif. — OCTOBER 11, 2018 —
Not long ago the idea of a voice-activated virtual assistant was something straight out of Star Trek. And yet here we are -— seven years
Overview Social media is an essential part of a successful marketing strategy. In fact, over 70% of consumers are likely to purchase an item based
Looking to fill vacancies or keep your units occupied? The secret to success lies in your online reviews. Entrata found 94% of residents looking for
Seasoned SaaS Leader Will Focus on Enterprise Client Success by Scaling Reputation.com’s Industry-Leading Reputation and Customer Experience Platform During Accelerated Growth Phase REDWOOD CITY, Calif.
By Applying Artificial Intelligence to More Than 400,000 Online Reviews, Reputation.com’s 2018 Property Management Reputation Report Finds More Than a Third of All Comments Are
Our data scientists applied artificial intelligence, machine learning and sentiment analysis to the unstructured text in more than 400,000 tenant reviews from popular U.S. review sites to uncover what aspects of the rental experience tenants value most — and least.
Online reputation management presents a huge opportunity for financial services firms as they seek to change how they’re perceived.
Growing Product Line, Geographic Expansion and Customer Obsession Meet Rising Demand REDWOOD CITY, Calif., JULY 17, 2018 Reputation.com, the first and only complete online reputation
Background Star ratings and car dealer reviews are the first impression customers have of a dealership when they begin their search for a new car.
The future of your business is in the stars — literally. But don’t look up; look online. The majority of Americans say they trust star
Customer Experience (CX) is broad and even with marketing, customer service and IT all playing their part, there is no one-size-fits-all approach. Companies looking to
Background Bernstein Management Corporation is a regional leader in real estate management, investment and development. The company owns and manages an investment portfolio of 93+
As consumers become increasingly self-directed in their purchasing choices, the data that exists about businesses online plays heavily into a consumer’s decision-making process. Specifically, unstructured
Healthcare providers: Your success in today’s increasingly competitive market hinges on a sound digital strategy. Why? Because the majority — 88% — of healthcare consumers
Sprout Research recently surveyed more than a 1,000 Facebook, Twitter and Instagram users on their expectations of brand engagements on social platforms. They found that
Background Research shows that 69% of consumers think reviews older than three months are no longer relevant. And Google uses the number and recency of
Sommaire À la rencontre du consommateur 2.0 La migration vers les supports mobiles et les réseaux sociaux bouscule et modifie toutes nos certitudes sur le
Background Improved Review Responding Helps to Optimize Patient Experience MedQuest Associates owns, operates and manages a large network of nearly 50 outpatient diagnostic imaging centers
How do you know if a customer had a bad experience with one of your locations? There’s a good chance you’ll read about it online.
Time is money. And, like money, it can be scarce — especially if your a digital marketer working to strengthen your online presence to attract
Online Reviews and Ratings 101: A 5-Step Guide to Improve Your Healthcare Organization’s Online Reputation
Introduction When it Comes to Brand Perception, You’re No Longer in Control The balance of power has shifted from healthcare organizations defining their brand to