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A Guide to Dealing with Fake Facebook Reviews

If you’re a business owner, you know that your online reputation is priceless. Consumers overwhelmingly research companies before making purchasing choices, and this includes reading

Happy woman in yellow sweater talking on the phone.

Is That Facebook Review Fake? Here’s How to Tell

As long as reviews continue to be a vital part of your company’s online reputation, fake reviews will continue to be an issue. Competitors might

Facebook is Changing the Rating Game — How to Win

Recent changes to Facebook’s algorithm have resulted in a greater emphasis on content, placing even more importance on online reputation with business’ customer reviews and

3 Steps to Optimizing Business Listings for Your Physicians, Clinics and Locations

Looking for a new doctor? What’s your first step? If you’re like most people, you go online and do a search — Pew Research reports

How to Maximize the Impact of Your Facebook Ads

Something’s broken in the world of digital marketing. If you’re a harried social media professional, you may have missed the most important revelation in digital marketing this

4 Key Trends in Online Reputation Management for 2017

Overview The new year is underway, but your organization’s online reputation precedes you. It’s time to take a look at what’s influencing public perception to

5 Tips for Growing Your Online Reputation This Holiday Season

The holiday season is here, and money is flying out of consumer wallets like doves. How often will customers consult online reviews before dropping a

Optimieren Sie Ihre Publishing Strategie für Social Media

Inhalte in sozialen Medien sind Teil Ihrer Online-Reputation. Hier erfahren Sie, wie Sie Ihre Social-Publishing-Strategie optimieren können, um Ihre Zielgruppen effektiv zu erreichen.

Competitive Intelligence: Einblicke nach Kategorie

5 Competitive Intelligence Hacks, die Sie in 15 Minuten anwenden können

Competitive Intelligence bietet eine Reihe von Vorteilen für jedes Unternehmen. In diesem Artikel erläutern wir Ihnen, wie Sie es – in Verbindung mit der Reputation-Plattform – für Ihren Erfolg nutzen können.

Partners

We partner with the best agencies and SaaS providers around. Learn more about the RepNetwork, our growing ecosystem of innovators, industry leaders, and game-changers. Become

Reputation Launches Competitive Intelligence to Drive Better Business Outcomes

The AI-powered platform breaks down public customer feedback to provide competitive insights into key themes driving better customer experience SAN RAMON, Calif. – March 29,

Reputation Unveils Top Healthcare Providers in 2022 Healthcare Reputation Report

Patients are returning to the doctor after pausing care needs at the height of the pandemic, however, providers must focus on employee experience to meet

Renault SFE RepMan Managed Service Plans

The #1 Reputation Management Platform for the Automotive Industry Reputation offers the most complete Reputation management platform for Groupe Renault Dealers. Improve online visibility and

New Research Finds That Over 70% of Consumers Read Online Reviews When Considering a New Doctor

Consumers cite insurance acceptance, location, and patient reviews as the most valued criteria for a healthcare provider SAN RAMON, CALIF. – February 8, 2022 –

Reputation Home

Competitive Intelligence is here! Read the blog… Harness Consumer Feedback For Your Competitive Advantage Transform feedback from surveys, reviews, likes, listings, comments and clicks into your

Why Apple Maps Matters to Businesses

Apple Maps has rapidly continued to improve. We break down why businesses should take the wayfinding app seriously and how they can leverage it.

2021 Retail Reputation Report Reveals Uptick in Reviews and Google My Business Views

Report finds that retailers must prioritize online and in-store experiences, as well as employee experience this holiday season, and beyond San Ramon, Calif., December 8,

2021 Retail Reputation Report Reveals Uptick in Reviews and Google My Business Views

Report finds that UK retailers must prioritise online engagement, as well as in-store and employee experiences this festive season, and beyond Liverpool, U.K., 8th December

How the Chip Crisis Affects Car Dealerships’ Reputations

The global chip shortage has impacted car buyers around the world, but how has it affect car dealerships’ reputations? We take a look.

How Google Might Collect Customer Reviews In the Future

The way that Google collects reviews is changing. We break down how the company will likely be capturing customer feedback in the future.

How Retailers Can Prepare for an Uncertain Holiday Season

The 2020 holiday shopping season was anything but normal. It looks like the 2021 season will be more of the same. Here’s what retailers can expect.

Reputation Study Finds that Hospitality Consumer Journey is Centred on Digital Reputation

Exclusive research conducted in partnership with CGA ranks the most important pieces of information in the consumer journey and shares best practises for digital reputation

Reputation Expands Leadership Bench with Chief Ecosystem Officer Brent Nixon

Seasoned global partnerships leader appointed to newly-created executive role at a time of unprecedented growth REDWOOD CITY, Calif. — August 25, 2021 — Reputation, the

The #1 Reputation Platform for the Fitness Industry

The #1 Reputation Platform for the Fitness Industry Grow your online visibility, increase reviews, acquire new members, gather feedback, and send surveys, all from one

Why Property Management Firms Cater to Baby Boomers

Baby boomers are a renting segment that shouldn’t be ignored. Here’s what Property Management firms should do to turn them into tenants.

Retail

Manage The Entire Retail Customer Experience With Reputation Increase visibility, customer loyalty, and understand consumer sentiment to grow your store’s revenue. Request a Consultation Previous

Hospitality

Transforming The Customer Experience For Restaurants & Hospitality Grow your brand’s online presence, increase guest satisfaction, and improve digital communication while providing an unforgettable experience.

Reputation Property Management Report Shows that Top Apartment Rentals Embrace the Digital Customer Experience

Research also found that Reputation Score Correlates with Higher Top Line Revenues for Multifamily Housing REDWOOD CITY, Calif. — JULY 21, 2021 — Reputation, the

Property Management

Effortlessly Manage Your Property’s Online Reputation Achieve “no vacancy,” increase resident satisfaction, and leverage insights to understand how you rank against your competitors (and where

Product Offering Details

Standard Product Descriptions Base Reputation Management Platform Reviews Review Booster Business Listings and Directory Surveys Employee Engagement Social Suite Social Listening Messaging Actions Competitive Insights

Healthcare

Healthcare’s Digital Front Door For An Exceptional Patient Experience A unified platform to drive provider selection, connect patients with doctors and improve care with deep

Automotive Reputation Management

The #1 Reputation Platform for Automotive Improve online visibility and engagement. Increase sales and service leads. Drive higher customer satisfaction. Request a Consultation Over 1/3 of

Google Permanently Lifts Chain Restrictions for Google Posts

Google has permanently lifted chain restrictions for Google Posts. We break down what that decision might mean for your business.

Trial

Effortlessly Grow Your Online Visibility Easily manage and grow your online presence to generate more revenue for your business. Start Free Trial Contact Us No

Reputation Receives Contract from Vizient for Reputation Management and Customer Experience Solutions

Redwood City, Calif. – May 19, 2021 – Reputation, the global leader in reputation experience management (RXM), announced today it has received a contract with

Tips for Businesses on Updating Their COVID-19 Mask Guidelines

With the CDC’s new announcement that vaccinated people can resume activities without wearing a mask or social distancing, businesses need to update their COVID-19 guidelines

Review Management

Turn Reviews & Feedback Into your Bottom Line The only review management platform for marketers who need to get closer to customer feedback. Get a

Why Online Reputation Management Matters to Mortgage Lenders

Online reputation management presents a huge opportunity for mortgage lenders as they seek to adapt to a digital-first world. Check out this article to learn how the industry is evolving and why reputation management matters more than ever.

Win More Sales and Customer Loyalty with Messaging

70 percent of consumers say they prefer to message a business for a faster response. Learn how Reputation’s new product, Messaging, can help businesses meet and exceed consumer expectations.

Reputation Unveils Messaging to Enable Faster, More Personalized Customer Interactions

REDWOOD CITY, Calif. — April 22, 2021 — Reputation, the global leader in reputation experience management, today introduced its latest product, Messaging. Messaging provides a

RXM BUNDLE HOSPITALITY

One Platform. The Entire Customer Journey. React to reviews immediately. Find out what’s happening at a location and anticipate your customers’ needs for the next

DE Our Story

Unsere Geschichte Im Jahr 2006 gegründet, widmen wir uns seit jeher der Verbesserung der Online Reputation unserer Kunden. Dies beinhaltet eine wachsende Anzahl von Kanälen

DE Product

Produkte Eine einzige Plattform, die volle Customer Journey Reagieren Sie auf Bewertungen direkt. Finden Sie heraus, was an einem Standort passiert und antizipieren Sie die

UK RXM BUNDLE

One Platform. The Entire Customer Journey. React to reviews immediately. Find out what’s happening at a location and anticipate your customers’ needs for the next

Reputation Deepens Executive Bench and Appoints Shannon Hernández as General Counsel and Corporate Secretary

REDWOOD CITY, Calif. — March 10, 2021 — Reputation, the global leader in reputation experience management, has named Shannon Hernández as the company’s general counsel

UK Housing & Real Estate

Housing & Real Estate The Platform that Seamlessly Manages All of Your Branches and Properties Improve buyer and tenant engagement. Drive higher occupancy rates. Improve

DE Home

Wenn Menschen über Ihr Unternehmen sprechen – hören Sie Ihnen zu? Verwandeln Sie Feedback aus Bewertungen, Likes, Verzeichnissen, Kommentaren und Klicks in Ihren Wettbewerbsvorteil. Termin

Employee Spotlight: Karthik Divi, Senior Engineering Manager

Karthik Divi, Reputation’s Senior Engineering Manager, shares what he enjoys about leading his team in India, his passion for computers and his background in the Supply Chain domain.

Reputation’s Platform Reintroduced as Comprehensive Offering That Is More Actionable, More Conversational and More Open

REDWOOD CITY, Calif. — February 1, 2021 — Reputation, the global leader in reputation experience management, today announced the relaunch of its Reputation platform. Available

Changing Your Business Name? Take These Steps Now

Businesses need to tread carefully and take specific steps to update their branding on their sites without losing traffic. In this article, Reputation’s Adam Dorfman, shares insights on the crucial actions businesses must take during a rebrand or name change to protect their online visibility.

Reputation Refreshes Brand, Drops the “.com” and Prepares for Another Year of Accelerated Growth

REDWOOD CITY, Calif. — January 25, 2021 — Reputation.com, the global leader in reputation experience management, today announced the company’s rebrand. In the spirit of

Reputation.com Appoints Scott Barmmer Chief Revenue Officer to Fuel Next Stage of Growth

REDWOOD CITY, Calif., Jan. 14, 2021 (GLOBE NEWSWIRE) — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced the appointment of Scott

Careers

Reputation Careers Bigger, better, faster, stronger—together Every day, we work as a unified team to run fast and beat our best. I always get to

Reputation.com Breaks New Ground in Reputation Experience Management With Reputation Score X

Industry-leading Score Enhances Visibility Into Digital Reputation, Customer Experience and Core Business Metrics – Provides Prescriptive Recommendations to Improve It REDWOOD CITY, Calif. — December

Reputation Matters: 5 Factors Influencing The UK Car Buyer Experience

How are automotive brands and dealerships holding up during a time of unprecedented disruption? We analyzed consumer sentiment data across hundreds of dealer groups and more than 4,500 locations in the UK to uncover how car buyers feel about going back to their local dealerships.

Reputation.com Awarded Two New Innovative Patents That Make Creating Targeted Social Ads Simple

REDWOOD CITY, Calif. — November 5, 2020 — Reputation.com, provider of the first — and only — comprehensive Reputation Experience Management (RXM) platform, announced today

Reputation.com Ranks Top Auto Brands, Dealerships, Dealer Groups in “2020 Automotive Report Update”

Latest Report Reveals Reputation Management Is More Important Than Ever in a Year Marked by Uncertainty; Dealerships Effectively Managing Their Digital Reputations See 10% Increase

2020 Local Search Ranking Factors Survey Shows Why Reviews and GMB Listings Matter More Than Citations

Whitespark has presented the initial results of its highly anticipated 2020 Local Search Ranking Factors Survey during the recent Local Search Summit. According to the

Auto Report 2020

Automotive Report 2020 Automotive Reputation Report Update We analyzed 18,000 automotive brands and dealerships in the United States, and 15,000 more across Canada and Europe,

Reputation Innovation: Fall ‘20 New Feature Round-Up

If you can believe it, we’re now officially two weeks into Fall! And just as the leaves have gradually started to sprinkle down from the

Reputation.com’s 2020 Property Management Reputation Report Shows a Growing Digital Disparity Between Property Management Firms During the Pandemic-fueled Migration

Research Shows the Lack of a Strong Digital Presence Leads to a Risk of Higher Turnover and Lower Occupancy REDWOOD CITY, Calif. — SEPTEMBER 22,

Satisfying Tenants and Building Their Brands: How 3 Leading Property Management Firms Are Getting It Right

COVID-19 accelerated significant changes already underway in the property management industry, just as it has across healthcare, retail, entertainment, construction and more. But property managers

How to Show Respect for Your Retail Customers in Times of Crisis

COVID-19 has pushed customer-centric businesses to shift the way they do business. The current environment has become incredibly challenging for retailers as they struggle to

What Do Customers Think of Auto Dealerships During COVID-19?

Google is slowly reinstating customer reviews after suspending them from March 20 to April 9. As we reported on our blog, the initial wave of

Q&A With Joe Sinkwitz: Networking Influencers to Take Digital Marketing Into the Future

Joe Sinkwitz has been in the digital marketing industry since its earliest days. He discovered influencer marketing a few years ago while working with a

COVID-19 Online Communications: Best Practices for Healthcare Organizations

Communicating effectively with patients and local communities is essential during this uncertain time to ease fears, ensure communities have access to essential healthcare information, and help to slow the virus from spreading.

Getting Cross-Functional Support for Your Online Reputation Management Strategy

Successful implementation of online reputation management is both tactical and strategic. While different individuals or departments may take on specific tasks related to reputation management,

3 Ways to Manage Your Brand During the COVID-19 Crisis

The COVID-19 pandemic has caused individuals and businesses to reassess priorities and, in many cases, change how they go about day-to-day activities. Businesses that prepare

Google Acts to Give People More Privacy and Control

We’re increasingly living in Google’s world. We already know that Google is the dominant digital advertising platform, achieving nearly $38 billion in revenue for the

Smiling woman wearing glasses while looking at her tablet.

The Blurring of Digital and Physical CX Creates New Opportunities for B2C & B2B Companies

Digital transformation is stirring things up for B2C and B2B businesses across industries, enabling new ways to engage and interact with customers never before possible.

Woman wearing glasses and looking at her phone.

Local Search Optimization: 6 Winning Strategies to Use Right Now

Did you know four out of five consumers use local search, and 88% use smartphones for those searches? Think of the business you could be

Should You Strike Back at a Toxic Review?

A doctor in Tennessee sues a patient for defamation, libel and false light because the patient criticized the doctor’s services in a Yelp review. A

Diagnose Listing Issues to Optimize Healthcare Local SEO Results

As a clinician, you are accustomed to looking for signs and symptoms to diagnose common illnesses. You can use those same deductive skills to figure

5 Key Findings in the 2019 Retail Reputation Report

With Black Friday behind us, retailers need to step it up to compete for and cash in on business from holiday shoppers — then begin

Healthcare Reputation Management: 4 Best Practices for Medical Professionals

Reputation management for doctors requires a careful and professional approach. Medical professionals can’t ignore online reputation management if they want their practice to thrive. If

Reputation.com Releases 2019 Retail Reputation Report

Retailers who improved their Reputation Score the most saw 3X higher sales growth compared to low performers REDWOOD CITY, Calif. — November 26, 2019 —

Three Ways to Make Your Google My Business Listing Ready for the Holidays

This holiday season, the path to a retailer’s storefront is through Google. Retailers need to maximize their presence on Google-owned properties such as Google My

Reputation.com to Provide Best Practices for Managing Customer Reviews on Multiple Local Platforms at SMX East 2019

REDWOOD CITY, Calif. — November 12, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today

Revolution Bars Group PLC: Major UK Bar Group Overhauls Customer Experience

Founded back in 1996, Revolution Bars Group PLC is a leading operator of premium bars around the UK, with 77 bars under the brands Revolution

Q&A with Stacey Coopes on the Importance of Using Google My Business

Stacey Coopes is the CEO of Unite Digital, a digital marketing agency headquartered in Bloomfield, Michigan that focuses on the automotive and powersports industry. She

Group of men and women sitting around a table talking and smiling.

2019 Accenture Survey Underscores Importance of Online Reputation Management for Healthcare Providers

Health systems have a lot of work to do to build stronger reputations with younger consumers. According to Accenture’s 2019 Digital Health Consumer Survey, millennial

Reputation.com’s 2019 Auto Reputation Report Points to Reputation Management as Key to Excellent Customer Experience, Revenue Growth

Dealerships that Manage their Reputations Increase Average Sales Volume by up to 10% REDWOOD CITY, Calif. — August 19, 2019 — Reputation.com, provider of the

Person drinking a cup of coffee and looking at a tablet.

SEO Best Practices for Automotive Dealers in 2019

If you own or manage an automotive dealer group, it would be fantastic if your business was the only game in town, but that’s generally

Food vendor taking an order from a customer.

How to Create a More Proactive Customer Experience Strategy (with Examples)

Did you know that Get to Know Your Customers Day is the third Thursday of each quarter? That’s July 18. It’s a good thing that

Online Review Guidelines: What They Are, Why They Matter and How to Follow Them

Companies are no longer selling to a passive audience online, but rather engaging with consumers on social networks and various directory sites. It’s become more

Happy people eating at a table and smiling together.

An Online Reputation Management Roundtable with UK Hospitality Leaders

Online Reputation Management has been a popular topic for several years, ever since Reputation.com developed the concept back in 2006. As the famous Warren Buffett

The ROI of ORM in Healthcare: Measuring the Financial Impact of Your Online Reputation

What’s a Good Reputation Worth? Your online reputation is important for a number of reasons. Over the past several years, software vendors and analysts alike

The Complete Guide to Reputation Score and Online Reputation Management (UK version)

Learn how to maximise your brand’s reputation — online and onsite — and take action to elevatethe customer experience. Contents Introduction What is Online Reputation

Colleagues working on a project together in front of a desktop computer.

The Digital Opportunity with Ratings and Reviews

Google the phrase “digital disruption,” and you get a sense of how much businesses worry about the power of digital to upend how they operate.

Medical doctor listening to a childs heart with a stethoscope.

Three Examples of Targeted Solutions from HMPS 2019

No one has the future of healthcare figured out. The industry is changing too quickly and dramatically for any single provider to adapt perfectly. Events

2018 Retail Reputation Report

Executive Summary Why This Report Matters The 2018 Retail Reputation Report gives in-store retailers systematic insights into their strengths and opportunities for operational improvement, based

2018 Retail Reputation Report

Executive Summary Why This Report Matters The 2018 Retail Reputation Report gives in-store retailers systematic insights into their strengths and opportunities for operational improvement, based

Young couple purchasing a car from an auto dealership.

Reputation Management for Car Dealers in 2019: 6 Takeaways from Ali Fawaz’s Recent Podcast with Dealership News

A well-managed online reputation leads to better business outcomes for car dealers. Dealerships that use Reputation.com’s Reputation Score sell an average of 2.4 more vehicles

The Complete Guide to Reputation Score and Online Reputation Management

Learn how to maximize your brand’s reputation — online and onsite — and take action to elevatethe customer experience. Contents Introduction What is Online Reputation

Customers leaving feedback using a tablet.

This One Number Reveals What Your Customers Think of Your Business

How do you know how your customers feel about your brand? There is one number that illustrates exactly what your customers think of your business.

Two women walking while looking at a phone together.

How Changing Consumer Behaviors Are Shaping the Future of Reputation Management

This article was originally published on LinkedIn. Click here to follow Reputation.com on LinkedIn. I joined Reputation.com a few short months ago, and I believe we have

The Anatomy of a Powerful Google My Business Panel

Managing how your business appears when a user searches for you in Google can have a profound impact on your online reputation. Part of this

Reputation.com 2019 Healthcare Reputation Report Now Available

Reputation.com’s 2019 Healthcare Reputation Report Makes Case for Investingin Reputation Management as a Key Element in Improving Patient Experience and Revenue REDWOOD CITY, Calif. —

Healthcare Reputation Report – 2019 Q4 update

Executive Summary In an era where so many organizations thrive — or don’t — because of how they are perceived online, it’s more important than

Gerald Champion Regional Medical Center Increases Clickthroughs from Business Listings by 66% with Reputation.com

Background Gerald Champion Regional Medical Center is an acute care hospital that serves approximately 30,000 people in the Alamogordo, New Mexico area. The hospital has

Q&A with Pennie Sponsel, Head of People Operations at Reputation.com

Pennie Sponsel is the Head of Global People Operations at Reputation.com. With more than 15 years of HR experience, Pennie specializes in culture development, compensation

Elderly woman sitting on her couch using her phone.

How to Help Seniors Find Your Community Online

When you are marketing your senior living community, who are you most trying to reach: the prospective residents or their relatives? It turns out that

The New Customer Truth: Advocacy Is Leased, and Your Rent Is Due at Every Consumer Touchpoint

This is the second post in a series that examines how long-term customer loyalty and advocacy require a strong presence and the ability to take

Reputation.com Quantifies Impact of Online Customer Voice in Speaking Session at eTail West 2019

Leader in Online Reputation Management Unveils Retailer Rankings From Its Annual Retail Reputation Report, Discusses How Retailers Can Improve Customer Experience During Presentation REDWOOD CITY,

2019 Trends in Online Reputation Management for Healthcare

Introduction Over the last couple of years, healthcare marketers have become increasingly aware of the importance of online reputation. As more than 88% of healthcare

Beyond NPS: Here’s How 2 Customers Are Using Their Reputation Scores

When a Big Three automaker needed to boost its dealership traffic, it understood that relationships mattered. The automaker knew that more than 90% of consumers

Q&A with Aaron Agius re: Growth Hacking, Sales & ORM

Aaron Agius is a content marketing expert who helps companies optimize online reputations and top-of-the-funnel acquisition strategy. He is the co-founder and managing director of

Reputation.com Debuts Google Seller Ratings for Auto at 2019 NADA Show

New Customer Engagement Capabilities Help Dealers Increase Qualified Lead Volume and Auto Sales REDWOOD CITY, Calif. — JANUARY 23, 2019 — Reputation.com, the first and

Top Trends for Online Reputation and CX Management in 2019

Introduction Online reputation management (ORM) has never been more critical to multilocation businesses. It’s important to take inventory of what digital marketing and ORM trends

Limited Marketing Budget? Focus on Search Platforms that Matter Most

If you had an unlimited marketing budget, you could conceivably share your content and data across a vast swath of digital touchpoints where people find

Voice Becomes More Powerful at CES

In November, I blogged about the distinctions between voice search and voice-activated home devices. I urged businesses to accept the reality that voice continues to

Patric Wiesmann Joins Reputation.com as GM for Healthcare and Life Sciences

Experienced Industry Leader Will Help Establish Global Presence and Drive Additional Momentum Across Multiple Segments in Healthcare, Life Sciences REDWOOD CITY, Calif. — JANUARY 9,

The $1 Trillion Holiday-Shopping Question

That’s how much U.S. consumers are expected to spend this holiday shopping season, according to eMarketer. Low unemployment, strong income growth, and high consumer confidence

2 Real Reputation Score Success Stories (Plus Key Takeaways)

Using Reputation.com’s Reputation Score is a powerful way to identify strengths and weaknesses in your operations and transform your brand. Drawing on quantitative and qualitative

Retailers: Want More Sales this Holiday Season? Focus on Your Reputation

The 2018 Retail Reputation Report is out, and it offers some significant findings for retailers looking to increase sales his holiday season. Reptuation.com data scientists

Retailers: Want More Sales this Holiday Season? Focus on Your Reputation

The 2018 Retail Reputation Report is out, and it offers some significant findings for retailers looking to increase sales his holiday season. Reptuation.com data scientists

2018 Retail Reputation Report Ranks Major Chains for In-Store Experience

Analysis of 4.7 Million Consumer Reviews Reveals Chains with Higher Reputation Scores Have 3.9 Percent Higher Annual Store Sales Growth REDWOOD CITY, Calif. — NOVEMBER

Reputation.com CEO Joe Fuca to Speak at HCIC 2018

Presentation Will Provide Best Practices for Managing Online Reputation to Drive Business, Gain Valuable Insight Into Customer Experience REDWOOD CITY, Calif. — NOVEMBER 6, 2018

Reputation.com’s Cassie Tod Named Among 2018’s Top Women Leaders in SaaS

The SaaS Report’s Annual List Celebrates the Accomplishments of Women in SaaS, Software and the Broader Technology Field REDWOOD CITY, Calif. — NOVEMBER 1, 2018

Reputation.com nombra un nuevo equipo directivo a nivel mundial, integrando a Jason Grier, anterior ejecutivo de McAfee como Executive VP y CCO

Un experimentado directivo ocupa un nuevo cargo estratégico para afianzar la fidelidad de los clientes y construir una infraestructura de asistencia de primer orden REDWOOD

Reputation.com baut sein erstklassiges Führungsteam aus und gewinnt McAfee-Veteran Jason Grier als den neuen EVP und Chief Customer Officer hinzu.

Reputation.com besetzt Executive-Posten mit Spitzenkraft, um Kundenbindung zu stärken und erstklassige Supportinfrastruktur aufzubauen REDWOOD CITY (Kalifornien), 18. OKTOBER 2018 – Reputation.com, die erste und einzige

Reputation.com développe son équipe dirigeante de classe mondiale avec l’arrivée de Jason Grier, ancien cadre aguerri de McAfee, dans le rôle de Vice-président exécutif et Responsable de l’expérience client.

Un cadre chevronné endosse un nouveau rôle stratégique pour renforcer la fidélité client et développer une infrastructure de support d’exception REDWOOD CITY, Californie — 18

Reputation.com Builds Out World Class Executive Team, Adds McAfee Veteran Jason Grier as EVP and Chief Customer Officer

Seasoned Executive Fills New Strategic Role to Bolster Customer Loyalty and Build World-Class Support Infrastructure French version German version Spanish version REDWOOD CITY, Calif. —

J.D. Power y Reputation.com firman una alianza para integrar las redes sociales y la gestión de la reputación con soluciones estratégicas de Customer Experience

J. D. Power emprende una alianza para ampliar su ecosistema de experiencia del cliente COSTA MESA y REDWOOD CITY (California, EE. UU.) – 16 de

J.D. Power et Reputation.com forment une alliance, permettant l’intégration de la gestion des réseaux sociaux et e-réputation avec des solutions stratégiques d’expérience client.

J.D. Power continue l’expansion de son écosystème dédié à l’expérience client en formant une nouvelle alliance COSTA MESA et REDWOOD CITY, Californie – 16 octobre

J.D. “Power und Reputation.com schließen eine Allianz, um soziale Netzwerke und Reputationsmanagement mit strategischen Lösungen zur Kundenzufriedenheit zu integrieren.”

J.D. Power baut durch Allianz mit Reputation.com sein Kundenerlebnis-Ökosystem aus COSTA MESA und REDWOOD CITY (Kalifornien), 16. OKTOBER 2018 – Im Bestreben, sein Digital-Ökosystem weiter

J.D. Power and Reputation.com Create Alliance, Integrating Social Media & Reputation Management with Strategic Customer Experience Solutions

Alliance is Latest Action by J.D. Power to Expand Customer Experience Ecosystem French version German version Spanish version COSTA MESA and REDWOOD CITY, Calif. –

Reputation.com nombra a Chris Lee, anterior directivo de FinancialForce y DocuSign, Vicepresidente ejecutivo de ventas

Chris Lee, experto en ventas en grandes empresas aporta potencia ejecutiva para contribuir a la aceleración del crecimiento internacional REDWOOD CITY (California) — 11 de

Reputation.com benennt Chris Lee, zuvor Top-Führungskraft bei DocuSign und FinancialForce, als EVP of Worldwide Sales

Der Enterprise-Sales-Veteran wird das Führungsteam verstärken, um das internationale Wachstum zu beschleunigen REDWOOD CITY, Kalifornien — 11. OKTOBER 2018 — Reputation.com, die erste und einzige

Reputation.com annonce la nomination de Chris Lee, ancien directeur général de DocuSign et FinancialForce, au poste de vice-président directeur des ventes mondiales

Ce vétéran de la vente d’entreprise renforce la capacité de réaction des cadres afin d’accélérer la croissance internationale REDWOOD CITY, Californie — 11 OCTOBRE 2018

Reputation.com Announces Former DocuSign and FinancialForce Executive Chris Lee as EVP of Worldwide Sales

Enterprise Sales Veteran Adds Executive Firepower to Help Accelerate International Growth French version German version Spanish version REDWOOD CITY, Calif. — OCTOBER 11, 2018 —

6 Critical Steps to Optimize Your Business for Voice Search

Not long ago the idea of a voice-activated virtual assistant was something straight out of Star Trek. And yet here we are -— seven years

Retailer Generates 10,000 Inbound Calls through Reputation.com’s Social Media Managed Services

Overview Social media is an essential part of a successful marketing strategy. In fact, over 70% of consumers are likely to purchase an item based

Property Managers: Customer Experience Holds the Secret to Attracting Tenants

Looking to fill vacancies or keep your units occupied? The secret to success lies in your online reviews. Entrata found 94% of residents looking for

Reputation.com Announces Joe Fuca as Chief Executive Officer

Seasoned SaaS Leader Will Focus on Enterprise Client Success by Scaling Reputation.com’s Industry-Leading Reputation and Customer Experience Platform During Accelerated Growth Phase REDWOOD CITY, Calif.

Study: Tenants Talk Most About Customer Service When Posting Online Reviews of Apartments

By Applying Artificial Intelligence to More Than 400,000 Online Reviews, Reputation.com’s 2018 Property Management Reputation Report Finds More Than a Third of All Comments Are

Property Management Reputation Report

Our data scientists applied artificial intelligence, machine learning and sentiment analysis to the unstructured text in more than 400,000 tenant reviews from popular U.S. review sites to uncover what aspects of the rental experience tenants value most — and least.