Housing & Real Estate

The Platform that Seamlessly Manages All of Your Branches and Properties

Improve buyer and tenant engagement. Drive higher occupancy rates. Improve your organisation’s online presence. Demonstrate transparency and raise performance.

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The Reputation Difference

Enjoy all these benefits and more with Reputation. With our Reputation Experience Management (RXM) platform, estate and lettings agents, property managers and developers, and housing associations get the technology to find out what matters most to their clientele—and to improve the resident experience.

Why Housing and Real Estate Firms Choose Reputation

Engage Residents, Drive Satisfaction

Improve your operations and accumulate positive ratings and reviews by using our dashboard to monitor buyer and tenant satisfaction. Automatically send review requests and surveys by email or text to all clients and tenants, to garner real time, accurate feedback. Analyse unstructured feedback such as social media comments. From all the review feedback, social media mentions, and surveys responses, the Reputation platform provides insights that you can share with your branches and property managers to get found, chosen and better. 


Improve Online Presence

Ensure all your agency or property listings are complete and accurate across Google, Facebook and industry-specific sites, so your properties rise above the competition in local search.

Use the Reputation platform to get found and chosen by prospective clients. Put your Google My Business (GMB) listings to work with features like Google Posts, Q&A and Google Reviews to provide searchers with as much information as possible. Make sure crucial location information such as your brand, address, phone number, and hours of operation are accurate. And do all this at scale by updating multiple properties all at once.


Engage Residents,
Drive Satisfaction

Improve your operations and accumulate positive ratings and reviews by using our dashboard to monitor buyer and tenant satisfaction. Automatically send review requests and surveys by email or text to all clients and tenants, to garner real time, accurate feedback. Analyse unstructured feedback such as social media comments. From all the review feedback, social media mentions, and surveys responses, the Reputation platform provides insights that you can share with your branches and property managers to get found, chosen and better. 


Engage Residents,
Drive Satisfaction

Improve your operations and accumulate positive ratings and reviews by using our dashboard to monitor buyer and tenant satisfaction. Automatically send review requests and surveys by email or text to all clients and tenants, to garner real time, accurate feedback. Analyse unstructured feedback such as social media comments. From all the review feedback, social media mentions, and surveys responses, the Reputation platform provides insights that you can share with your branches and property managers to get found, chosen and better. 


Engage Residents,
Drive Satisfaction

Improve your operations and accumulate positive ratings and reviews by using our dashboard to monitor buyer and tenant satisfaction. Automatically send review requests and surveys by email or text to all clients and tenants, to garner real time, accurate feedback. Analyse unstructured feedback such as social media comments. From all the review feedback, social media mentions, and surveys responses, the Reputation platform provides insights that you can share with your branches and property managers to get found, chosen and better. 

Curchods

We have been really impressed by the impact Reputation has made, both in terms of the improvement in volume of reviews and the boost it’s given to our online presence. It’s invaluable to now have complete visibility of what is affecting our position in Google search, and having the personal support of the Reputation team on hand if we ever have any questions is fantastic.”

Graeme Wadhams
Managing Director, Curchods

Ready to get started?

Reach out to learn more about Reputation and to get a deep-dive diagnostics review of your firm’s online reputation—and that of your competition.

No credit card required. Offer available to U.S. residents only.