Senior Care
Build a Reputation That Brings Peace of Mind
Build the trust that families look for by turning feedback from residents and their families into a higher standard of care.
The Search for Senior Care Begins Online
of senior care consumers did not have one community in mind when starting their search.
of senior care consumers start their research on Google.
of senior living community residents used online reviews during the selection process.
of U.S. adults read 10+ reviews, and 23% read 20 or more when selecting care.
Improve Every Stage of Care
Map Key Experiences: Visualize satisfaction trends from inquiry to move-out to spot friction and reveal which experiences impact long-term satisfaction and resident retention.
Listen Across Channels: Aggregate reviews, surveys, and social feedback to understand sentiment in real time.
Compare Community Performance: Benchmark your locations against each other—and the competition—to guide decisions.
Strengthen Online Visibility
Keep Listings Accurate: Ensure every community has consistent, up-to-date listings on Google, Yelp, and directories.
Attract More Residents: Drive new inquiries with stronger search rankings, more reviews, and better ratings.
Optimize for AI Overviews: Make sure your brand shows up positively in AI-generated summaries across search engines.
Enhance Digital Profiles: Turn your online presence into a competitive advantage that converts lookers into leads.
Streamline Feedback and Responses
Respond With Care: Auto-generate personalized, on-brand responses to reviews across all locations.
Collect Targeted Feedback: Deploy CoreQ, resident, family, and employee surveys at key moments in the journey.
Centralize Conversations: Manage reviews, messages, and social feedback in one easy-to-use dashboard.
Turn Insights Into Action
Leverage Reputation Score: Track the health of each community—and the system as a whole—with one unified metric.
Spot Emerging Trends: See which services, amenities, or staff interactions are shaping sentiment.
Close Feedback Loops: Turn negative reviews into improvement plans and service wins.
Get a Personalized Demo
Additional Senior Care Resources
Articles, Guides, Reports & Videos
Articles, Guides, Reports & Videos
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Competitive Insights
Social Suite and Listening
Reviews and Review Booster
Business Listings
Surveys
Insights & Actions
Messaging
