Featured Coverage

37 - 42 Media Items

Forget Your Competitors: Try Customer-Driven Innovation

Customer-centric innovation is a key competitive component across industries. Thanks to social media and emerging online technology, customer feedback is readily available during the idea generation process says, Pascal Bensoussan, Chief Product Officer, Reputation.com.

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What Doctors Are Doing About Bad Reviews Online

Bad online ratings can wreak havoc on a doctor’s business – but having solid Online Reputation Management in place can mitigate risk. Reputation Management platforms can play a critical role by increasing the volume of feedback from patients.

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Reputation Goes Mobile with New App

Reputation.com launched a new mobile app called Reputation Live, which enables frontline employees to ask all customers to share their experience on major review sites. The solution uses text messaging to request feedback immediately following a customer interaction.

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How to Transform Your Word-of-mouth Marketing Strategy

As traditional word-of-mouth becomes a thing of the past, brand managers who use online reviews have an advantage. Actively managing your online reputation can help you stay clear of negative customers sentiment and boost your positive online presence.

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