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Reputation Goes Mobile with New App

Reputation.com launched a new mobile app called Reputation Live, which enables frontline employees to ask all customers to share their experience on major review sites. The solution uses text messaging to request feedback immediately following a customer interaction.

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How to Transform Your Word-of-mouth Marketing Strategy

As traditional word-of-mouth becomes a thing of the past, brand managers who use online reviews have an advantage. Actively managing your online reputation can help you stay clear of negative customers sentiment and boost your positive online presence.

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