Surveys alone aren’t enough for healthcare leaders to delight patients. Reputation equips your team with the data and insights needed to stay up to date with every experience consumers have with your brand.

With AI-based sentiment analysis and automatic case creation tools, we help healthcare organizations identify and address Service Recovery opportunities promptly, turning negative experiences into repaired patient relationships.

With comprehensive yet intuitive reporting, marketing and PX leaders can stay on the pulse of their online reputation and consumer feedback with a single platform.

Uncover real-time, brand, location and provider-level insights with self-serve, custom dashboards and automatically send updated reports to key stakeholders across the business to remove blind spots across the consumer journey.