The Official Reputation Report
The 2022 Healthcare Reputation Report
The Covid-19 pandemic has continued to test the healthcare industry in 2022. But our research shows review volume jumped 50% for hospitals and 58% for physicians over 2020 – a key indicator showing that patients are going back to the doctor after putting many healthcare needs on hold during the first year of the pandemic. So what did consumers think of U.S healthcare providers during this time? What did nurses think of their employers?
We analyzed 2.8 million patient reviews across 179,000+ physician and hospital locations. Our team looked at the 25 largest health systems and ranked the top 15 using our Reputation Score, which is based on public listening data. Read our new report to find out who the leaders are and why.