Our Report also shares:
- For the first time, a hard-hitting look at how nurses evaluate their employers – based on an analysis of 1 million employee reviews.
- The biggest drivers of positive and negative patient sentiment.
- How review volume has trended during the Covid-19 pandemic.
At CHS, patient experience is incredibly important to us. Reputation has been an essential partner, helping improve online visibility into consumer sentiment and providing actionable insights that enable meaningful changes to improve the patient experience. We also use this information to recognize extraordinary caregivers and to celebrate our successes. Our purpose – to help people get well and live healthier – depends on a positive reputation so we are very proud to be recognized as a reputation leader.”Tomi Galin
Executive Vice President, Marketing and Communications
Community Health Systems
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