The Leader in Healthcare Reputation Management for Marketing & PX Teams

Gather More Reviews, Improve Your Online Presence, and Use Feedback to Create Better Patient Relationships — all at scale.

Sample of Listings interface

Healthcare Innovators Choose Reputation

+ 8.6 X

Increase in Google Review Volume from 3,800 Reviews to over 33,000

+ 75 %

Improved Urgent Care Google Star Ratings from 2.4 to 4.2

+ 14 k%

Increase in Positive Review Volume With a 0% Increase in Negative Reviews

Get Found & Get Chosen Online

Over 86% of consumers read online patient reviews, and 73% of those consumers demand a minimum star rating of 4 stars to even consider engaging with a provider.

Leading healthcare organizations choose Reputation to maintain and grow their business listings and review totals across key search engines.

With robust review requesting and streamlined business listing capabilities, Reputation is the only solution that ensures your online presence makes your organization the obvious choice.

Example of Reviews dashboard

The Only Platform Built for Marketing and PX Teams

Surveys alone aren’t enough for healthcare leaders to delight patients. Reputation equips your team with the data and insights needed to stay up to date with every experience consumers have with your brand.

With AI-based sentiment analysis and automatic case creation tools, we help healthcare organizations identify and address Service Recovery opportunities promptly, turning negative experiences into repaired patient relationships.

Example of Social Listening dashboard

Take Action and Track Progress

With comprehensive yet intuitive reporting, marketing and PX leaders can stay on the pulse of their online reputation and consumer feedback with a single platform.

Uncover real-time, brand, location and provider-level insights with self-serve, custom dashboards and automatically send updated reports to key stakeholders across the business to remove blind spots across the consumer journey.

Example of Reputation Score dashboard

2023 Healthcare Reputation Report

We analyzed one million patient reviews across 200,000 physicians and hospitals. Then we ranked the 30 largest U.S. healthcare systems using our Reputation Score — the industry’s leading metric of a healthcare provider’s reputation.

A Centralized Platform to Manage and Grow Your Business

Effortlessly manage your online reputation and customer communication from one location.

Get a Demo

Simply provide your business email in the form below to schedule a demo customized for your business. Alternatively, give us a ring. See contact details for your region here.