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Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.

Why and How Businesses Should Gain Control of Data in the Wild

Automotive Dealerships: Your Customers Dig Your Digital Experience

2020 Automotive ReputationReport Update is Live!

Mastering the Marketing Technology Stack for Healthcare

Articles

Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.

2020 Automotive ReputationReport Update is Live!

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How Car Dealerships Can Improve Their Online Reputations

Our 2021 Automotive Reputation Report breaks down the state of customer sentiment in the auto industry. Take a look at everything we uncover.

Why Auto Dealerships Need Apple Maps to Attract Customers

Apple Maps is making a run at Google Maps — here’s why auto dealerships should take notice and what they need to do to gain more customers.

How Dealerships Can Manage Multiple Google My Business Listings

By Ziad Abouchadi Since February 2020, Google has permitted new car dealerships to manage multiple listings on Google My Business (GMB) for the same location.

Why Messaging Matters to Car Dealerships

Conversational commerce, which includes messaging, is becoming more important for automotive dealerships to build relationships with customers and learn from them. The term refers to

When ‘Sludge’ Could Be Helpful For Auto Dealerships

It’s not just technicians who need to know about sludge. Crawford Hollingworth, co-founder of The Behavioural Architects, makes an interesting point in his recent column

The Evolution of the Automotive Customer Journey

Andy Wand, EMEA Auto Director, offers his expert take on the evolving automotive customer journey.

Automotive Dealerships: Your Customers Dig Your Digital Experience

Auto dealers matter more than ever. But to succeed, they need to combine a strong digital presence with a great customer experience at the physical dealership. Learn more on why embracing Reputation Experience Management is the key for auto dealers to operate successfully online and on the lot.

How Customers Are Reving Up Interest Around Powersports

As the powersports market heats up, so will the competition. To stand out and be chosen by powersports newbies and enthusiasts, it’s important to make sure your brand’s reputation is strong — both online and offline.

Reputation Matters: 5 Factors Influencing The UK Car Buyer Experience

How are automotive brands and dealerships holding up during a time of unprecedented disruption? We analyzed consumer sentiment data across hundreds of dealer groups and more than 4,500 locations in the UK to uncover how car buyers feel about going back to their local dealerships.

Auto Sales Are Up — Here’s What Dealers Need to Know

Consumers are still buying automobiles during the pandemic. What do dealerships need to know to make themselves visible and found online as consumer demand picks up?

Reputation.com und MITSUBISHI bei Welt der Wunder TV

Online Reputation Management anschaulich erklärt Die meisten Nutzer schauen sich Bewertungen online an, bevor sie sich für ein Angebot entscheiden – ob es sich dabei

Neue Daten zeigen, warum es sich für Autohändler lohnt, mehrere Google My Business Einträge zu veröffentlichen

Google ermutigt Autohändler, mehrere Google My Business (GMB)-Einträge pro Standort zu veröffentlichen: möglicherweise einen für den Verkauf, einen für den Service und einen für Ersatzteile,

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Google Insights

In this series, break down the latest tips and updates Google is making, and what it might mean for your business.

Google Makes Posts More Permanent

Google has recently renewed a commitment to making Google Posts, a way for businesses to publish quick updates on their Google My Business (GMB) listings, more pertinent and valuable. In this article, Reputation’s Adam Dorfman, shares insights on the latest updates and how to put Google Posts to work to improve visibility for GMB Listings.