John Gottschalk outlines Reputation’s deepening commitment to the auto industry and how AI and insights will power smarter growth for OEMs and dealers.

At Reputation, we love seeing how our customers always know, always act. How they turn insights into action. Recently, Customer Experience Magazine (CXM) sat down with Reputation customer Chris Lee, Managing Director of Howards Motor Group, to explore exactly that.

Reputation is a key driver in the highly competitive automotive industry. Our exclusive report ranks the top performers across North America, offering insights to help you gain a competitive edge, improve customer satisfaction, and accelerate growth.

The European Automotive Industry Report 2024-25 identifies which auto brands and dealer groups are excelling in reputation performance, offering valuable insights into how they’re staying ahead.

What Google's SGE is and how it works are altering how search results are generated and displayed, making it important for automotive organizations to take action to maintain their visibility and relevance.

Analysis of Reputation Performance trends as shown in online reviews, Google Business listings, and consumer sentiment for OEMs and dealerships in the UK.

Dave Mingle, Vice President of Product at Reputation, the leading reputation management platform for the automotive industry, discusses how extracting insights from holistic data can drive strategy and lead to success.

Principle Auto Group, a prominent player in the automotive industry, faced challenges in maintaining consistent communication and managing online reviews across its diverse stores. Read how Reputation helped them streamline their efforts to enhance their customer experience.

Learn about the important improvements to Reputation Score for the automotive industry. Discover how this powerful metric can enhance your online reputation and drive customer actions. Find out what factors make up Reputation Score and how you can take action to improve it.

Discover how Acceptance Insurance, a trusted insurance agency, revolutionized its online presence with Reputation, driving remarkable growth in star ratings, reviews, and revenue. Explore their strategic shift towards unified customer relationship management that resonates with their ethos of community support.

Unveiling the 2023 Automotive Reputation Report: Discover AM100 small & mediumsized UK Dealer Group rankings, the impact of consumer feedback, and key insights to elevate automotive brand reputations. Dive into the data-driven world of the automotive industry with our comprehensive analysis.

Our Auto Reputation Report analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.