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Car buyers in showroom
North American Automotive Industry Rankings 2024-25
Reputation is a key driver in the highly competitive automotive industry. Our exclusive report ranks the top performers across North America, offering insights to help you gain a competitive edge, improve customer satisfaction, and accelerate growth.
Woman auto salesman shaking hand of female customer.
Who’s Winning the Reputation Race in the European Auto Industry?
The European Automotive Industry Report 2024-25 identifies which auto brands and dealer groups are excelling in reputation performance, offering valuable insights into how they’re staying ahead.
Couple signing agreement in automotive showroom
How the Auto Industry Can Capitalize on Google’s New AI-Driven Search
What Google's SGE is and how it works are altering how search results are generated and displayed, making it important for automotive organizations to take action to maintain their visibility and relevance.
Video thumbnail: Consumer trust has reached a tipping point
5 Ways To Win Customers Before The Showroom
Discover the secrets to influencing potential customers before they even set foot on your dealership lot in our insightful webinar, "5 Ways To Win Customers Before The Showroom."
Managing Reputation Performance & Enhancing Results Within Automotive
Managing Reputation Performance & Enhancing Results Within Automotive
Reputation’s Peter Barrie as he sits down for a conversation with Amber Andrews to discuss all things reputation performance and CX.
UK Automotive 'Quick Take' Report 2024
Analysis of Reputation Performance trends as shown in online reviews, Google Business listings, and consumer sentiment for OEMs and dealerships in the UK.
David Mingle
State Of The Industry: The Macro-Shift In Consumer Feedback
Dave Mingle, Vice President of Product at Reputation, the leading reputation management platform for the automotive industry, discusses how extracting insights from holistic data can drive strategy and lead to success.
Consumer Feedback Has Changed And Why it Matters
How Consumer Feedback Has Changed – And Why It Matters
In this webinar, the former Global Director of Customer Experience Strategy at General Motors shares straightforward methodologies to help dealers extract actionable insights from feedback data to make informed decisions and win business.
Exterior lot of a Principle Auto Group dealership
Principle Auto Group is Enhancing Customer Experience and Boosting ROI with Reputation
Principle Auto Group, a prominent player in the automotive industry, faced challenges in maintaining consistent communication and managing online reviews across its diverse stores. Read how Reputation helped them streamline their efforts to enhance their customer experience.
Rep Score Improvement Auto Industry
Important Reputation Score Enhancements for the US Automotive Industry
Learn about the important improvements to Reputation Score for the automotive industry. Discover how this powerful metric can enhance your online reputation and drive customer actions. Find out what factors make up Reputation Score and how you can take action to improve it.
Five Acceptance Insurance team members
How Acceptance Insurance Redefined Customer Relationships and Transformed Business Success
Discover how Acceptance Insurance, a trusted insurance agency, revolutionized its online presence with Reputation, driving remarkable growth in star ratings, reviews, and revenue. Explore their strategic shift towards unified customer relationship management that resonates with their ethos of community support.
2023 Automotive Reputation Report Supplement: Small & Medium-Sized UK Dealer Groups Rankings
Unveiling the 2023 Automotive Reputation Report: Discover AM100 small & mediumsized UK Dealer Group rankings, the impact of consumer feedback, and key insights to elevate automotive brand reputations. Dive into the data-driven world of the automotive industry with our comprehensive analysis.

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