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Cover image of 2023 Auto Report
2023 Automotive Reputation Report
Our Auto Reputation Report analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.
parked cars
Preparing for the 2030 Non-Electric Vehicle Ban: A Guide for Automotive Dealerships & Service Centres
Get ready for the ban on non-electric vehicle sales. Learn about consumer concerns about EVs, and the impact on servicing and sales.
Exterior shot of Lookers car dealership
How does Reputation help Lookers to deliver a great customer experience?
Reputation enables Lookers to listen to its customers and put feedback to work to improve the brand's online reputation.
Renault car on road
How does Reputation help Renault in its customer-centric strategy?
Reputation is a potent tool for managing and steering Renault Group's customer satisfaction.
How Automotive Dealerships Can Succeed with Multiple Google Business Profiles
Learn how to make your automotive dealership stand out with multiple Google Business Profiles.
The Busy OEM Leader's Guide to Achieving Pole Position
The Busy OEM Leader's Guide to Achieving Pole Position contains everything marketing and CX professionals in the auto industry need to know about managing data to drive brand and revenue growth.
6 CX Tips for the Auto Industry
6 CX Tips for the Auto Industry How can car dealerships and manufacturers level up their CX in 2022? Our 2022 Automotive Reputation Report analyzed 5 million customer reviews to find out. We broke down our findings into six crucial CX tips for the auto industry. Download the tips now to become a top auto dealer. Get […]
How Automotive Brands Can Win in the Feedback Economy
Read our infographic to learn how automotive brands can attract shoppers and win in the Feedback Economy.
Five Trends Shaping the Automotive Industry
How are auto brands dealing with inventory challenges and rising costs of both new and used vehicles? Here we share the five key trends shaping the automotive industry.
2022 Auto Reputation Report
Our 2022 Auto Reputation Report analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue. Download the Report
What Does It Take to Be a Top Automotive Brand
In this webinar, we’ll share what it takes to be a top dealership, unveil the leading dealerships/ brands, and discuss our industry findings.
Innovation in Auto Embracing Change to Create a Modern Customer Experience
This webinar will dive into how dealerships can take on challenges, spark curiosity, build relationships, and foster new innovation.

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