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RXM in Action: Supercharging Customer Conversion with Review Booster

In today’s feedback economy, customers go where others have had a great experience, but it can be difficult to build up large volumes of positive reviews on Google – until now.

In this presentation we discuss how Review Booster allows you to unlock the voice of the happy yet silent majority to increase your review volume. Businesses don’t just need high star ratings, but also quantity to convert potential customers at the start of the customer journey online. We’re joined by our Sr. Solutions Engineer Andy Carpenter to help companies understand how this tool works and demonstrate it’s value. More specifically, we’ll dive into:

  • Common pitfalls of review requesting
  • Benefits of review requesting to both customer experience and marketing teams
  • How to remove barriers between customers and leaving a review
  • How to scale when deploying review requesting at all locations

Presenters: Sion Owen, Colby Kennedy, Andy Carpenter

Recorded Nov 05 2020 ❘ 45 mins

Topic: Through Leadership
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