Reputation is proud to present another video resource in our latest video series: ‘An Introduction to AI for Reputation Experience Insights.’ 

Artificial intelligence (AI) presents business leaders in all industries solutions to complex operational problems. The enormous potential of AI to streamline key business operations, including Reputation Experience Management (RXM), is exciting and those organisations who have adopted AI to enhance all aspects of the customer experience, boast better online reputations and bigger profit margins than their technologically-lagging competitors.

Reputation has pioneered the use of AI to enable top companies to understand what their customers really want. With our award-winning, industry-leading platform, it has never been easier to analyse vast amounts of unstructured data to gain insights into your customers’ wants, needs, attitudes and experiences with your business. Our AI-driven platform turns listening into action; action into opportunity; leads into customers; and data into revenue.

Click the player above to view ‘An Introduction to AI for Reputation Experience Management’. Alternatively, click here to view it on our YouTube channel.

Analyse vast amounts of unstructured data with AI to gain insights into your customers’ wants, needs, attitudes and experiences.

An Overview of ‘An Introduction to AI for Reputation Experience Insights’

In under two minutes, this animated video explains:

• How customers’ online interactions with businesses are more important than ever and drive a ‘feedback economy’.
• How AI can undertake sentiment analysis to give company leaders actionable insights.
• AI’s capabilities in understanding what customers are saying about brands online.
• …And much more!

Learn More

We hope you enjoyed watching ‘An Introduction to AI for Reputation Experience Management’. Additional information about AI and other aspects of RXM can be found in the recommended resources section at the end of the page.

You may also visit our dedicated ‘AI and Machine Learning’ page to gain further insight into how Reputation can transform your company’s presence online and the way customers perceive your brand. Also, we’ve got a free ebook entitled ‘The genesis of Reputation Score’ which was produced by our Chief Data Scientist, Dr. Brad Null, Ph.D, who leveraged the stochastic modelling processes used in Major League Baseball and casinos to develop the algorithms used to calculate Reputation Score.

Download this ebook via the button below.