What trends are shaping the direction of the healthcare industry in 2023?
Our new guide has answers!
Download the Guide!
We surveyed consumers to understand how they look for care, including how search, ratings/reviews, and other factors influence their choice of a provider. It’s clear that digital drives the patient journey – and 86% of patients say they read online reviews, up from 72% last year.
Our concise and hard-hitting trends guide shares concrete feedback that providers can use to become more patient-centric and successful. You’ll learn:
- How patient feedback drives business results.
- How Google influences the patient journey.
- Why in-network retention is at risk.
And much more!