Rent prices are soaring across the US and everyone from tenants to property managers are feeling the effects.
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Nearly 75% of renters read between one and ten reviews before making a decision. Most of those potential tenants are willing to pay more for a highly ranked property, proving that property managers need to closely manage their customer experience (CX) and online reputation or risk losing to the competition.
Our team chatted with two experts in the Property Management industry to learn their exclusive take on how to improve the tenant experience and increase positive review volume. We compiled everything you need to know into this succinct tip sheet.