Why Customers Choose Reputation Over InMoment

Reputation’s all in one platform empowers organizations looking for a flexible, end to end solution to manage their entire online reputation from a single source.

Delivering Trust and Transparency for Industry Leaders

Why Brands Trust Reputation Over InMoment

Unified Platform

Achieve real-time, scalable control over your brand’s reputation across all locations- from a single source.

Reputation

InMoment

Integrated Review Management

Reputation:

yes

Convert leads into customers by requesting and managing reviews across all of your locations from a single source

InMoment:

Lose insights and potential customers with a fragmented experience and lack of integration

Go Beyond Reviews and Surveys

Reputation:

yes

Gain a deeper understanding of your consumers with sophisticated social management directly within our platform

InMoment:

Miss out on opportunities to understand your consumers and deliver on your brand promise without social management

Deep Competitive Intelligence

Reputation:

yes

Detailed, real-time brand to location competitive insights designed to surface essential trends in your competition

InMoment:

Basic, industry-level benchmarks without the ability to investigate competitive trends further

Flexibility

Scale your online reputation management program with our self-service capabilities.

Reputation

InMoment

Survey Customization

Reputation:

yes

Personalize surveys and make changes on the fly without the need for a support ticket

InMoment:

Miss out on consumer feedback by waiting for support tickets to be filled

Custom Dashboards

Reputation:

yes

Visualize data in a way that makes sense for your business by creating custom dashboards

InMoment:

Custom dashboards requires support tickets

Flexible Reporting

Reputation:

yes

Get the real-time insights you need by building custom reports based on your business

InMoment:

Wait weeks or even months to get the reports and answers you need

Application competitive analysis example

Insights and Analytics

Our platform allows you to convert disparate data into comprehensive, intelligent action & insights.

Reputation

InMoment

A Single Metric for Reputation Performance

Reputation:

yes

Distill what consumers say, feel, and think about your business into a single score

InMoment:

Spend valuable time filtering through the noise of consumer feedback

Advanced Text Analytics

Reputation:

yes

Understand what your consumers are saying at every point in the consumer journey with advanced, in house text analytics

InMoment:

Potentially miss out on consumer feedback with a text analytics solution that isn’t fully integrated

Brand to Location Level Insights

Reputation:

yes

Capture customer feedback at the brand, location, individual level

InMoment:

Miss out on areas of opportunity by focusing on insights at the brand level

Don’t Settle for Fragmented Solutions

Reputation’s unified platform empowers businesses to manage their online reputation at real time from a single source.

Delivering Trust and Transparency for Industry Leaders

Why Brands Trust Reputation Over InMoment

Unified Platform

Integrated Review Management

Reputation:

InMoment:

Go Beyond Reviews and Surveys

Reputation:

InMoment:

Deep Competitive Intelligence

Reputation:

InMoment:

Flexibility

Survey Customization

Reputation:

InMoment:

Custom Dashboards

Reputation:

InMoment:

Flexible Reporting

Reputation:

InMoment:

Insights and Analytics

A Single Metric for Reputation Performance

Reputation:

InMoment:

Advanced Text Analytics

Reputation:

InMoment:

Brand to Location Level Insights

Reputation:

InMoment:

Don’t Settle for Fragmented Solutions

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