Reputation:

yes

Industry-leading review monitoring, responding, and analysis via top-tier partnerships and APIs

Feed It Back:

yes

Basic review aggregation and response tools

Reputation:

yes

Multi-level surveys capturing feedback at brand, location, and item levels. Detailed AI-supported reporting.

Feed It Back:

yes

Siloed survey solution and limited reporting functionality often makes analysis difficult

Reputation:

yes

Direct in-platform listing management for accuracy and performance

Feed It Back:

No built-in functionality; relies on Yext integration

Reputation:

yes

Advanced social listening, multi-platform engagement, automated responses, and publishing

Feed It Back:

Basic monitoring and response tools

Reputation:

yes

HQ and location-level actions based on menu feedback; root-cause analysis for trend identification

Feed It Back:

yes

Can reply to reviews and surveys in one place, however uses basic functionality

Reputation:

yes

Real-time, AI-driven insights with custom reports

Feed It Back:

Basic menu feedback and rankings; limited functionality

Reputation:

yes

Unified dashboard for managing all online interactions and feedback from a single dashboard

Feed It Back:

Basic design and clunky UI can result in frustrating experience

Reputation:

yes

Reputation Score, a modern NPS-style metric for brand and location insights

Feed It Back:

No single KPI metric available currently