Reputation News

Check out the latest and greatest Reputation platform updates, upcoming events, recent articles, press releases and other Reputation announcements.

Transform’23 Highlights

If you weren’t able to join us in Austin, TX for Transform’23, have no fear! We captured all of the highlights from this year’s event.

National Leave a Review Day, June 8

National Leave a Review Day is Tomorrow, June 8th!

In partnership with G2, Reputation shines a spotlight on the impact that customer reviews have on the global economy throughout the digital-first consumer journey. 

New Product Highlights

5 Must-Have Products to Ensure your Reputation Program Success 

Now Available!

Reputation app screengrab of Google AI responses

AI-Powered Review Responses

Generate efficient & personalized review responses instantly with AI

  • Rapid processing & output
  • Tailored response suggestions
  • Controlled approvals & publishing

Reputation app map rankings screengrab

Map Rankings

All your location’s rankings across Google Maps and Local Packs

  • Rank tracking by business category & location name
  • Hyperlocal competitive insights
  • Automated, monthly reporting

Rep app feedback anywhere screengrab

Feedback Anywhere

Centralize all feedback into a single dashboard

  • Consolidate public & private customer feedback
  • Gain a holistic view of the customer experience
  • Develop richer customer insights

Lunch-n-Learn Webinar

Collect, Manage and Resolve Customer Issues with a Centralized Solution

June 27 at 9:30 a.m. PT

Identify customer experience gaps and hold your team accountable for resolving customer issues with the Actions solution. Utilize the ticketing platform to eliminate unresponsive customer communications, speed up responses, and automate/track in order to scale your process.

Clarissa DeCarlo, Molly Blanco, and Joe Fuca of Reputation, present Yuma Regional Medical Center with the Advocacy Ambassador Award at Transform'23.

How Yuma Regional Medical Center Embraces a Culture of Feedback

Since working with Reputation, 76% of YRMC’s locations have 10 or more reviews and 86% of their locations have a 4.0 or higher star average. They have achieved the ability to obtain, understand and action feedback, across all platform and mediums, and use this data to indicate positive and negative trends. Continually improving service, day in and day out, in order to put patients first.

Get a Demo

Simply provide your business email in the form to schedule a demo customized for your business’s specific needs, or give us a ring at 800-888-0924.