Reputation News
Check out the latest and greatest Reputation platform updates, upcoming events, recent articles, press releases and other Reputation announcements.
Transform’23 Highlights
If you weren’t able to join us in Austin, TX for Transform’23, have no fear! We captured all of the highlights from this year’s event.
National Leave a Review Day is Tomorrow, June 8th!
In partnership with G2, Reputation shines a spotlight on the impact that customer reviews have on the global economy throughout the digital-first consumer journey.
New Product Highlights
5 Must-Have Products to Ensure your Reputation Program Success
Now Available!
AI-Powered Review Responses
Generate efficient & personalized review responses instantly with AI
- Rapid processing & output
- Tailored response suggestions
- Controlled approvals & publishing
Map Rankings
All your location’s rankings across Google Maps and Local Packs
- Rank tracking by business category & location name
- Hyperlocal competitive insights
- Automated, monthly reporting
Feedback Anywhere
Centralize all feedback into a single dashboard
- Consolidate public & private customer feedback
- Gain a holistic view of the customer experience
- Develop richer customer insights
Lunch-n-Learn Webinar
Actions:
Collect, Manage and Resolve Customer Issues with a Centralized Solution
June 27 at 9:30 a.m. PT
Identify customer experience gaps and hold your team accountable for resolving customer issues with the Actions solution. Utilize the ticketing platform to eliminate unresponsive customer communications, speed up responses, and automate/track in order to scale your process.
How Yuma Regional Medical Center Embraces a Culture of Feedback
Since working with Reputation, 76% of YRMC’s locations have 10 or more reviews and 86% of their locations have a 4.0 or higher star average. They have achieved the ability to obtain, understand and action feedback, across all platform and mediums, and use this data to indicate positive and negative trends. Continually improving service, day in and day out, in order to put patients first.
