Reputation News

Check out the latest and greatest Reputation platform updates, upcoming events, recent articles, press releases and other Reputation announcements.

How to Get Started with Social Listening

Social listening is a deliberate process of measuring, analyzing, and understanding customer sentiment outside of regular surveys and conversations.

Social Suite

Use customer sentiment to boost your brand perception with our robust social media management tool

Why You Should Leverage Instagram for Social Selling

Instagram has become more than a place for people to share photos of brunch and exotic vacations — it now has a rightful place in every business’s marketing and sales approach.

September Is for Social

Attend our webinars to learn how social media has transformed into a complete experience. We’ll share Reputation’s new social features that will help you engage with your customers, understand what’s most important to them, and identify trends that can grow your business. 

September Webinars

A Great Resident Experience Starts with Google

Sept 20, 2022

11:00AM - 12:00PM PT

Senior care operators continue to adapt to changing resident experience expectations. As new trends continue to emerge, one thing is certain: Google is a critical part of the journey from prospect to a resident. Your resident experience is more important than ever. By leveraging resident feedback, you can gain a competitive advantage!

Reputation’s Office Hour Training Series: Explore Social Listening Strategies and Best Practices

Sept 13, 2022

10:30AM - 11:15AM PT

Your customers are talking, but are you really listening? Strong social listening programs can turn a negative comment into a follow, and a follower into an advocate. But where do you begin with Social Listening?

Top Trending Content

What Social Media Says About Housing Costs and Rents

Thanks to rising housing costs and skyrocketing rents, finding a place to live is more expensive than ever. This is bad news for the U.S. economy.

Leveraging Customer Feedback From Acquisition to Loyalty

What if you could use what your customers say about you to grow your business?

11 CX Tips for Property Managers

Property managers have an opportunity to add more to their bottom lines and boost their reputations — they just need to improve their customer experience (CX).

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