Reputation News
Explore What’s New with Reputation
Unlock the latest insights, advancements, and product updates shaping the world of reputation management.
Dive into our thought-provoking articles, comprehensive case study roundup, and stay updated on the evolution of our cutting-edge products.
In the April Issue
- What’s NEW in Product: Boost your local social marketing impact; and leverage public & private feedback
- New and Coming Soon Features: Engagement leaderboard widget, local RSS feeds, and tasks page
- Upcoming Webinars: Access and respond to reviews; and improving your Rep Score
- Register Now: Reputation Academy Day (RAD) is May 30
- Customer Story: Thrive Communities
What’s NEW in Product?
- In today’s dynamic digital landscape, consumers are beginning their journey on social media. Beyond likes and clicks, they actively seek to learn about, connect and communicate with brands via social channels, and they expect a seamless experience. Here are six ways to boost your local social marketing impact through a cohesive strategy that fosters trust, improves loyalty, and elevates your reputation performance.
- We know that understanding your consumers is paramount to your success. But, with an increasing number of ways for your consumers to leave feedback, getting the full consumer picture has never been harder. Check out this step by step guide to ensure you’re leveraging public and private feedback to fully understand your consumer sentiment.
We’re a G2 Leader in Social Suites. Can it get any better? We say YES!
We’re super proud to earn top honors, but we’re not ones to rest on our laurels. We continue to incorporate your feedback and develop features that keep us in that top spot:
AVAILABLE NOW
Engagement Leaderboard Widget
Find out how your locations stack up against each other in overall social engagements (likes + shares + replies) with the new leaderboard widget. Available in the Dashboard module for all Publish users.
AVAILABLE NOW
Local RSS Feeds
We’re making it even easier to “hyper-localize” your social content by surfacing local articles you can post directly from the platform. Available in the Discover Content module for all Publish Admins and users with edit access.
COMING SOON
Tasks Page
You’ve been asking for a more streamlined way to review and approve/reject posts…and we heard you! In the new Tasks page, you’ll see the post’s status (Ready for Review, Needs Revision, etc.) and can approve or reject a post with one click. Here’s a sneak peek of one of the new page interfaces, stay tuned for more!
Upcoming Webinars
Lunch-n-Learn
Learn How to Access and Respond to Reviews
Tuesday, May 7
12 p.m. CT / 10 a.m. PT
45% of consumers say they’re more likely to visit a business that responds to their negative reviews, making active review response a critical part of managing your online presence.
Join us to learn how to locate and monitor your reviews, quickly and efficiently respond to reviews from third party sites, and report on your overall review response score and identify ways to improve over time.
Lunch-n-Learn
Identify Top Recommendations to Improve Your Reputation Score
April 2024
Did you know that 3 weeks without a review will likely impact your score?
In this webinar, we’ll help you:
- Understand the Industry Standard and Best in Class comparisons.
- Identify the 3 recommendations you can do immediately to improve your score.
Rep Academy Day
Register Today!
Thursday, May 30
11 a.m. ET
Reputation Academy Day (RAD) is an opportunity to educate and showcase our on-demand learning resources to our customers.
This year we are bringing RAD to the comfort of your very own workspace. We will be offering LIVE and On Demand resources covering everything from:
- Tips on how to increase your Reputation Score
- Understand your insights
- Maximizing your platform knowledge across reviews, listings, surveys, actions, social and so much more!
CUSTOMER STORY
Thrive Communities — A Testimony to Review Growth and Sustainability
In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.
Latest Press Releases
Reputation Appoints New CTO To Spearhead AI Product Innovation
January 9, 2024