Reputation Reports and Research
An in-depth look at the data trends and best practices driving higher revenue and a better customer experience across industries.
Introducing the 2021 Healthcare Reputation Report
We analyzed 348,000 customer reviews across 113,000 physicians and facilities to understand how healthcare providers manage their reputations in a world changed forever by a global pandemic.
2020 Automotive ReputationReport Update is Live!
2020 Automotive ReputationReport Update is Live!
Reputation Reports and Research
An in-depth look at the data trends and best practices driving higher revenue and a better customer experience across industries.
2020 Automotive ReputationReport Update is Live!
Editor’s Picks
What’s Trending?
In today’s world there’s no shortage of feedback. Here we turn billions of data points into actionable insights to uncover the trends shaping industries.Â
Reputation Matters: 5 Factors Driving Shoppers Into Stores this Holiday Season
Despite Covid-19 and the accompanying surge in eCommerce in 2020, shopping is still very much an omnichannel experience
10 Data Trends That Matter For Hospitality
Discover the hospitality trends that matter to your company revealed by our data science team.
Stay up to date with the Latest From Reputation
The Impact of COVID-19 on Google My Business Listings
Although Covid-19 has rocked GMB listings for organizations across industries, we’re seeing signs of a gradual turnaround.
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