Competitive Reporting

To Serve Your Customers, Understand Your Competitors

Know more than the competition. Gain the upper hand with our detailed reporting and actionable insights that help you stand out from the pack.

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Your Industry Leaderboard

Collect and analyze all of your competitors’ online customer feedback and track exactly how you compare—all in one simple dashboard.

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Peek Under the Hood

Know how your competitors’ Reputation Scores, star ratings, reviews and customer comments are impacting their business—at the brand and location level.

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Get Stronger Where It Counts

Gain insight into your brand’s strengths and weaknesses, then see how your competitors stack up in each specific area.

Capabilities

Innovative
Products

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High-Precision Text Analytics

See the details at scale.

Advanced text analytics show trends and patterns in peoples’ comments and the degree of positive or negative sentiment.

Comment Verbatims

Every word counts.

Competitor reviews are imported word-for-word into the platform so you know exactly what customers are saying about them.

Sentiment Maps^TM

Create rich sentiment maps.

Use the visual representation to understand the volume and sentiment of your competitors’ top-mentioned topics.

Industry-Specific Insights

Tag your feedback data and that of your competitors.

Group all of those inputs into topic categories that make sense for your industry.

Flexible Reporting

See what you want, when you want.

Our reporting capabilities let you customize reports and schedule email delivery.

Capabilities

Innovative
Features

The toolset that shows how you compare against competitors and how you can improve your business with actionable insights.