FordDirect Dealers Who Use Reputation Sell More

Improve online visibility and engagement; increase sales and service leads; and drive higher customer satisfaction.

What is Managed Google?

Learn about the new program that helps Google generate traffic and leads for FordDirect dealers.

Open Google Services PDF

Reputation, Listings and Social Management

Get in-depth details on how each social media and reputation managed service package improves CX and drives sales.

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+ 259

Reputation Score points increase using Reputation’s services

Success in the real world

A FordDirect dealer using Reputation’s services increased their Reputation Score* 259 points.

A 150 point increase in Reputation score equals a 10% increase in sales volume on average.

* Reputation Score is a comprehensive metric measuring a dealership’s online reputation similar to a credit score.

Which package is right for your dealership?

Managed Google

Have experts optimize multiple Google Business Profiles and augment review volume to drive traffic and leads for your dealership. Includes:

Daily data audits
Managed postings, Q&A, FAQs and photos
Keyword strategy for attributes, categories and services
Ability for customers to convert their completed surveys to GBP reviews with one click

RLSM Platform Only

Use the Reputation, Listings and Social Management platform to influence the online customer journey before buyers step foot in your dealership. Includes:

Dashboards and performance reports
Receive alerts when customers leave reviews
Request reviews and send surveys via text message
Knowledge center for quick answers and best practices

RLSM Reputation Essentials

Enjoy everything in Platform plus:

Customized management reporting
View your competitor’s online reputation
Stream reviews to your website in real time
Managed review response of third party review sites

RLSM Reputation Essentials +

Take advantage of everything in Reputation Essentials and add:

Dual Dealers will be only routed to one chosen brand
Respond to all customer messages across all platforms in one consolidated inbox

Hear what other dealers have to say!

Great communication, easy check out process … great team. Keep up the good work!”
Dan Clara, Vice President at Jim Ellis Ford Sandy Springs

We get constant feedback which allows us to make changes that help us get better scores.”
Cary Crockett, Sales Consultant at Burns Ford

I like the responses given to our customers when they leave a comment or concern.”
Marie Stewart, Controller at WC Sanderson Ford

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You’re one click away. Get Started!