“The platform is great, easy to use, and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the power to respond and influence customers’ opinions in real-time, from within the Reputation platform.”

David Hart – Customer Experience Manager

“Reputation has held us to a higher standard. We use Reputation for operations management because it helps us uncover areas in which we need to make improvements.”

Alex Morehouse – Chief Marketing Officer

“Reputation IS our solution to customer listening. It is our comprehensive method of listening to, replying, and monitoring customer reviews. We really needed to understand our customers better, so we sought a solution whereby we could listen and respond to all customers to generate insights to inform our decision making.”

Michael Scarfe – Group Manager

“Reputation enables you to manage and optimize the most critical marketing tool in your toolbox – word-of-mouth  – and provides insight into your fleet’s performance and how well your frontline associates are optimizing your brand experience.”

Doug Zarkin – Chief Marketing Officer