Articles
Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.
2020 Automotive ReputationReport Update is Live!
Articles
Find out best practices in Reputation Experience Management and understand the data trends driving today’s businesses.
2020 Automotive ReputationReport Update is Live!
Topics
Industries

How Automotive Leaders Can Beat Industry Disruptors
Automotive leaders need to go digital to keep up with industry disruptors. We provide tips for the innovative ways in which they can get ahead.

What Car Dealerships Can Do About Sticker Shock
Car prices are still on the rise and consumers aren’t happy about it. Here’s how auto dealerships should handle sticker shock with their shoppers.

5 Google Trends to Look Out for in 2022
While Google has long dominated search, the company will still continue to grow and evolve. Here’s what we expect from the tech giant in 2022.

Is NPS Working For You?
Chris Sparling, Reputation’s CX Director, looks at alternatives to Net Promoter Score (NPS) if this common CX metric isn’t working for you.

What is Social Selling (& How to Get Started)
Looking for an innovative way to begin conversations with prospects and customers? We break down how your sales team can do so with social selling.

How Coinbase’s Super Bowl Commercial Missed the Mark
Cyrptocurrency company Coinbase may have had one of the most talked-about Super Bowl commercials, but we break down how it actually missed the mark.

How to Integrate CX Technology into Your MarTech Stack
Customer experience software can take your MarTech stack to the next level. We break down how to integrate them into your business strategy.

7 Steps to Build a Social Media Management Strategy in 2022
Is your business looking to implement a social media management strategy? In this article, we outline how you can get started with seven simple steps.

What to Look for in a Social Media Management Tool
Is your business looking to implement a social media management tool? We break down the must-have features you need in any solution.

Brand Crisis Management Lessons from Peloton
Peloton has faced a wave of brand crises over the last few years. We look at their crisis management strategy and the lessons to be learned from it.

5 Healthcare Trends for 2022 (& Tips for Providers and Payers)
It’s getting harder for healthcare to keep up with digital transformation, but here are five trends that can help providers and payers navigate those changes.

From Our CEO: What Our New Funding Means to Me
All healthcare systems would strongly benefit from a unified consumer experience platform. In this article, we break down the four key reasons why.
Editor’s Picks
Google Insights
In this series, break down the latest tips and updates Google is making, and what it might mean for your business.

Google Makes Posts More Permanent
Google has recently renewed a commitment to making Google Posts, a way for businesses to publish quick updates on their Google My Business (GMB) listings, more pertinent and valuable. In this article, Reputation’s Adam Dorfman, shares insights on the latest updates and how to put Google Posts to work to improve visibility for GMB Listings.

Google Permanently Lifts Chain Restrictions for Google Posts
Google has permanently lifted chain restrictions for Google Posts. We break down what that decision might mean for your business.

Stay up to date with the Latest from reputation

How to Remove Google Reviews: Management of Bad Feedback
Researching how to remove google reviews? Click here to read more tips about what you can do to manage and get rid of bad reviews on Google.