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  Build and send surveys on the sites you care about.
  
  Social Suite
  
  Listen, like and respond to posts in one central location.
  
  Location Pages
  
  Get found and convert more customers at all your locations.
  
  Insights & Actions
  
  Understand sentiment, analyze feedback and take action with text analytics.
  
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  See how you stack up against your competitors with our insights.
  
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Solutions
- Automotive
  
  Increase leads, visibility and new customers for dealerships, groups and OEM brands.
  
  Property Management
  
  Increase resident satisfaction and drive occupancy rates across all properties.
  
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  Ensure exceptional patient experience across all locations.
  
  Hospitality
  
  Improve guest satisfaction and your brand's online presence.
  
  Retail
  
  Attract, convert and retain customers across all store locations.
  
  Senior Living
  
  Use feedback to deliver a high-quality experience for your residents.
  
  Get the tools you need to turn every interaction into a competitive advantage.
  
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Resources
Why Reputation
- The Platform
  
  Get results without managing multiple solutions.
  
  Data & Insights
  
  Streamline feedback, understand the data and take action to improve.
  
  Integrations
  
  Connect all business-critical systems with our 500+ integration partners.
  
  Bragging Rights
  
  Turn heads and build brand equity with our industry-leading platform.
  
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Deep Dive on CX

In the feedback economy, customer experience (CX) matters more than ever. In this series we dive into the metrics and uncover the best practices that make CX a key driver of business growth.

4 Customer Experience Trends to Watch in 2021

The Covid-19 pandemic disrupted nearly every aspect of our lives, as well as the way businesses operate and use technology.

How Automation Improves the Customer Experience

Managing customer expectations can be time-consuming and costly but automation can help by simplifying and streamlining processes that have a direct impact on customer experience.

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Train Retail Workers with CX in Mind

COVID-19 has created more than a few hardships for many retail businesses, for those that do come out on the other side they will likely need to place a strong…

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