Google Business Profile chat and call history will ultimately be phased out, but it will not impact functionality on the Reputation platform.

Conversational commerce, which includes messaging, is becoming more important for automotive dealerships to build relationships with customers and learn from them. The term refers to people and businesses using chat applications (such as Messenger) or voice assistants (such as Alexa) to manage tasks such as purchasing products or handling customer service requests. With 57 percent […]

With Messaging by Reputation, you can capture this new conversation channel and win sales and loyalty from customers who reach out to your business via popular messaging services.