Reputation 800 Award

The 800 Award is a top recognition for location-level businesses with best-in-class reputation.

Any winner on our 2024 list has proven that they go above and beyond in delivering on brand promise by listening to and acting on feedback from consumers.

The 800 Award, 2024

The specific locations that have won the 800 Award set the gold standard for what it means to be truly consumer-centric.

How? They consistently collect, understand and apply consumer feedback so that they can make data-driven decisions to deliver the best possible experiences.

So how do we determine who wins and when?

The 800 Award is given out annually, so for 2024, we’ll pull a list of all location scores for every business on the Reputation platform on December 31st, 2023, and dive into the data.

Businesses that receive our 2024 award will be honored for their individual locations that strove for high customer satisfaction throughout the year as evidenced by their Reputation Score of 800 or above.

How do we define “Reputation Score?”

Here’s a cool, quick video that sums it up nicely.

Now that we have a definition…what actually goes into the Reputation Score? In a word — everything:

  • Review sentiment, volume, spread, recency, response, and length
  • Brand reach and health
  • Social engagement
  • Business Listing accuracy
  • Search impressions

Receiving the Award

Earning the 800 Award is a big deal, something that any business should be proud of.

Our 2025 winners will be announced on February 4, 2025. To help our winners celebrate, we will provide a range of customizable assets you can download for free.

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