Westfield increases customer insights with the Comment Strength Meter
Learn how Westfield drives a 40% uplift in customer insights with the Comment Strength Meter.
How Napleton Auto Drove 5,000+ New Reviews with Reputation’s Journey Insights
Learn how Napleton Auto Drove 5,000+ New Reviews with Reputation’s Journey Insights.
Insights User Guide
Learn about Experience Insights, Journey Insights, Competitive Insights, and Voice of Brand!
Video – Experience Insights Overview
Understand your strengths and weaknesses based on what your customers are saying in reviews and surveys.
Video – Journey Insights Overview
From the first interaction with your customer, and at each critical touchpoint, gain understanding into exactly what your customers feel throughout their experience with your business.
Reputation Performance Unwrapped: Winter 2025 Insights, Innovations, and Community
It may be cold outside, but things are heating up in the platform as we’re gearing up for the winter release! Packed with groundbreaking new products and feature enhancements, you’ll have the tools you need to manage your reputation performance more effectively than ever before.
Inside the Minds of UK Shoppers: 2024 Holiday Insights Report
Surprising survey insights from 2,000 UK consumers reveal how online reviews and social media shape reputations & drive purchases during shopping peaks.