5 CX Tips for Senior Care

Kerstin Young

senior care cx tips

The way seniors and their loved ones search for and evaluate care has changed and they’re more adept at using digital sources to research their options. These sources may make it easier for potential residents to find you. It also makes it easier for them to compare you and senior care communities need to meet them where they are.

Here are some tips to create a customer experience that puts you ahead of the competition.

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